Job Description

Credit Control Assistant

Location:

Harlow |

Hours:

37 per week, MondayFriday (hybrid working)

Reports to:

Credit Control Manager |

Salary:

Competitive + excellent benefits

Are you detail-oriented, highly organised, and motivated by delivering results?

Warwick Estates is looking for a

Credit Control Assistant

to join our finance team in Harlow. In this role, youll help ensure the accurate and timely collection of Service Charges, Ground Rent and Estate Rent Charges supporting both our customers and our internal property teams.

What youll do:

Raise and issue Service Charge, Ground Rent, and Major Works demands using internal systems Track arrears and issue reminder notices in line with lease terms Refer overdue accounts to debt collection agencies and liaise with them on case progress Apply admin fees and "one-off" charges in accordance with our procedures Support property managers with site debtor updates and account queries Communicate professionally with leaseholders and respond to queries within set timeframes Maintain accurate account notes and ensure all relevant records are saved appropriately Assist with financial audits during new business handovers Keep up to date with relevant legislation, including leasehold law and GDPR

What youll need:

Essential:

Strong written and verbal communication skills Excellent attention to detail and ability to manage your own workload

Desirable knowledge:

Credit control and/or service charge experience Understanding of property management, GDPR, and County Court Claim procedures Experience with service charge accounting and corporate banking systems

Why join us?

At Warwick Estates, were proud to be a dynamic and growing company. We support personal development and value people who thrive in fast-changing environments. In return, we offer a supportive team, a clear purpose, and a great benefits package:

33 days holiday

(including bank holidays)

Pension scheme

4% employer / 5% employee

Private medical insurance

with Vitality

Life insurance

2x salary

Hybrid working

office-based in Harlow with some flexibility

Who we are:

Warwick Estates manages properties across the UK, acting on behalf of clients who delegate property management functions to us. Our work includes:

Lease compliance and service charge collection Health and safety compliance Delivering trusted, high-quality service to clients and residents

Were guided by our values:

Team players

|

Open, honest & transparent

|

Professional

If you're looking to grow your career in a values-led, customer-focused organisation wed love to hear from you!

Ready to apply?

Submit your CV and a short cover note outlining your interest in the role.