Job Description

TuffX Processed Glass Ltd is a well-established and growing glass manufacturer based in Knowsley. We are looking for a reliable and detail-oriented

Credit Control Assistant

to support our busy finance team. This is a great opportunity for someone with experience in credit control or accounts receivable who wants to work in a fast-paced, team-focused environment.

Please note, this job is office based

Key Responsibilities:

Invoice Management:

Prepare and issue accurate invoices to customers based on sales orders or contractual agreements Ensure timely delivery of invoices in line with agreed terms and pricing

Payment Collection & Customer Account Monitoring:

Monitor customer accounts for overdue invoices and outstanding balances Proactively contact customers via phone and email to follow up on late payments Maintain a professional and courteous approach when dealing with payment issues

Cash Allocation & Payment Processing:

Process incoming payments via various methods (e.g., bank transfer, cheque, card) Allocate payments to correct customer accounts and reconcile against outstanding invoices Ensure all transactions are recorded accurately in the accounting system

Dispute Resolution & Customer Service:

Respond promptly to customer queries regarding invoices or payments Investigate and resolve discrepancies or disputes in a timely manner Work collaboratively with sales and finance teams to prevent recurring issues

Credit Risk Management:

Assist in assessing customer creditworthiness and monitoring credit limits Support the processing of new customer credit applications in line with company policy Flag high-risk accounts or changes in payment behavior to management

Reporting & Month-End Support:

Maintain detailed records of customer transactions and communications Prepare aged debtor and accounts receivable reports Assist in month-end closing by ensuring all AR data is accurate and up to date

What We're Looking For:

Previous experience in credit control, accounts receivable, or similar finance role preferable Strong communication and interpersonal skills Excellent attention to detail and organisational abilities Strong IT skills Proactive, team-oriented, and professional approach
Job Types: Full-time, Permanent

Pay: Up to 26,000.00 per year

Benefits:

Casual dress Free parking On-site parking
Ability to commute/relocate:

Knowsley L34 9HX: reliably commute or plan to relocate before starting work (preferred)
Experience:

Administrative: 2 years (preferred)
Work Location: In person