Job Description

The Client

A supportive and collaborative accountancy practice that truly values its people and their development. With a focus on continuous learning, professional progression, and employee wellbeing, this firm supports a varied client base and offers a modern, flexible working environment. Based in Newton Abbot.

The Candidate

You'll be an experienced finance professional with a strong background in credit control and a genuine passion for building relationships. This role would suit someone who thrives in a fast paced environment, enjoys improving systems and efficiencies, and brings a calm, confident approach to managing sensitive financial discussions with clients. Ideally, you'll have 3+ years of Credit Control experience, either standalone or as part of a broader finance role.

The Role

As Credit Controller and Finance Administrator, you'll work closely with the Practice Finance Manager and Office Manager to manage and improve the firm's credit control and financial admin processes. You'll have a real opportunity to shape how the function operates and contribute to long-term improvements. This is a varied role involving client liaison, ledger maintenance, payment allocation, purchase ledger administration, and more. Working in a small and ambitious team, who are currently going through an exciting period of growth and change.

Responsibilities

Allocate receipts from the bank throughout the day and update the ledger Reconcile accounts and investigate discrepancies (under/overpayments) Issue invoices and monthly statements Handle telephone and email queries with a professional, client-focused approach Take card payments and monitor the Accounts Admin inbox Enter purchase ledger invoices and assist with supplier BACS payment summaries Maintain accurate supplier records and payment terms Assist with client banking (cheques/cash) and communicate issues to Partners Provide ongoing support to colleagues and contribute to department improvements Assist annually with Professional Fees Insurance (PFI) tasks

Essential Requirements

Minimum 3 years' experience in Credit Control Strong client relationship-building skills with a calm and confident communication style Ability to handle potentially difficult conversations respectfully and effectively Experience with Sage (or other accounting software) Excellent attention to detail and organisational skills Proficiency in Microsoft Office (Excel and Word) Experience working across multiple entities is a bonus but not essential

Working Hours & Flexibility

Monday to Friday, 08:30am - 5:00pm (37.5 hours/week with a 1-hour unpaid lunch) Flexibility considered: minimum 30 hours/week over 4 or 5 days WFH 1 DPW available on an ad hoc basis after initial settling-in period
Job Types: Full-time, Part-time, Permanent

Benefits:

Company events Company pension Referral programme
Schedule:

Flexitime Monday to Friday
Experience:

Credit Control: 3 years (required)
Work Location: Hybrid remote in Newton Abbot TQ12 2BU

Reference ID: RL7933