Job Description

Credit Controller - 12 Month FTC
Contract Type: 12 Month Fixed Term Contract
Salary: 28 - 31k per annum (DOE)
Hours: 08.15-16.30 (Mon-Fri)
Location: Welwyn Garden City
As a Credit Controller you will join our credit control team. Duties will include handling credit assessments, negotiating payment plans and maintaining accurate financial records. Reporting directly to Credit Control Manager UK
Key Responsibilities

• To manage a portfolio of customers ensuring regular payment cycles from them within the company's trading terms via telephone and hardcopy correspondence.
• To allocate credit cards to customer accounts and provide accurate and timely statements.
• Maintain audit trail on customer accounts to track status of account and status of cash collection.
• Recommend control action on dubious accounts to the manager i.e. "Stop" or legal proceedings.
• Improve the company's bad debts and debtor day ratio by reducing the ageing of debts.
• Working in conjunction with Credit Controllers, Credit Control Administrators, Sales Team, Finance, HR, SOP & Customer Care and other functions within the company

Skills, Knowledge and Expertise

• Experience of working in a high-volume environment
• Professional, tenacious and highly motivated
• Assertive telephone manner
• Excellent written and verbal communication skills
• Excel at intermediate level
• Sound administration experience
• Ability to work as part of a team with minimum supervision.
• Sage 1000 experience desirable
• A positive approach

Benefits

• Annual leave: 23 days + Statutory leave for full time employees. Part time, and certain roles might be required to work bank holidays.
• Pension & Life Assurance Scheme.
• Private medical insurance, including 24hr online GP and Wellbeing app (after one year of service)
• Opportunity to participate in the Cycle to Work Scheme, access retail vouchers and eye care vouchers.
• 2 fully paid community volunteering days each year.
• Internal career progression support
• Long Service Awards - to celebrate your career milestones.
• Opportunity for career break - after 3 yrs of service

*Note: Offer of employment will remain provisional until we have received the following which are satisfactory to us: confirmation of your right to work in the UK; Drivers Licence and Disclosure and Barring check (where applicable).
As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community. We're committed to the wellbeing of all our staff and to the sustainability of our environment.
@INDMPUK

Skills Required