Job Description

Overview

About the Role

As Credit Controller, you'll be a key part of the finance team, managing the sales ledger and ensuring timely collection of outstanding debts. You'll maintain excellent customer relationships, monitor credit risk and support the overall financial health of the business. This is a hands-on role in a friendly, fast-paced office - perfect for someone detail-focused, confident on the phone and ready to take ownership of their work.

Key Responsibilities

Manage the end-to-end credit control function across multiple group entities. Chase outstanding debts professionally via phone, email and written correspondence. Reconcile customer accounts, investigating and resolving queries promptly. Allocate payments accurately and update the sales ledger daily. Monitor customer credit limits and payment terms, escalating credit issues where necessary. Liaise with internal departments (hire desk, sales, Contracts Managers) to resolve invoicing or delivery disputes. Produce aged debt reports and highlight overdue accounts or risks to the Finance Manager. Prepare and issue monthly statements to customers. Assist in setting up new customer accounts and perform credit checks. Support month-end reporting and audit processes. Assist with legal proceedings or debt recovery actions as required, including working with solicitors or debt collection agencies. Supporting the wider finance team with ad hoc duties when required. Support the Finance Manager with payroll submission to the outsource Payroll department.

Requirements

Essential:

Proven experience in a credit control role Strong communication, negotiation and organisational skills. Excellent attention to detail and proactive mindset. Proficient in Microsoft Office, especially Excel. Experience with accounting software (e.g., Sage 50 and Big Change).
Desirable:

Familiarity with contracts or dealing with large contractors. Knowledge of group account management or intercompany transactions.
Job Types: Full-time, Permanent

Pay: 25,000.00-28,000.00 per year

Experience:

Credit Control : 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person