Job Description

Job Summary

We are seeking a detail-oriented and proactive Credit Controller to join our finance team. The ideal candidate will be responsible for managing the credit control process, ensuring timely collection of outstanding debts, and maintaining positive relationships with clients. This role is crucial in supporting the financial health of the organisation by effectively managing accounts receivable.

Responsibilities

Monitor customer accounts and ensure timely collection of outstanding payments. Review and assess credit applications alongside CFO Prepare and issue invoices, statements, and reminders to customers. Reconcile customer accounts and resolve discrepancies or disputes promptly. Build and maintain strong relationships with clients to ensure effective credit control. Liaise with internal teams (Sales and Operations) to address billing or payment issues. Produce regular reports on aged debt, cash collection forecasts, and overdue accounts. Recommend and implement credit control policies and process improvements. Escalate problem accounts and initiate legal or recovery action where necessary. Support month-end closing by providing accurate debtor information and adjustments. Phone answering as part of the office team

Qualifications

Proven experience as a Credit Controller, Accounts Receivable Officer, or similar role. Strong understanding of credit control principles, accounting systems, and financial regulations. Proficient in MS Office (especially Excel) and accounting software (e.g., Xero) Excellent communication, negotiation, and interpersonal skills. Strong attention to detail

Key Performance Indicators (KPIs):

Days Sales Outstanding (DSO) Percentage of overdue accounts Cash collection vs. targets Bad debt write-offs

Key Performance Indicators (KPIs):

Open to part time work for the right person - circa 25 hours per week minimum

Salary DOE but around 35k FTE

Job Types: Full-time, Part-time, Permanent

Pay: 30,000.00-35,000.00 per year

Expected hours: 25 - 42 per week

Benefits:

Company pension Cycle to work scheme Free parking On-site parking Private medical insurance
Work Location: In person