Job Description

We're seeking a proactive and detail-focused

CRM Coordinator

to support our

Logistics Team

at our

High Ercall

location. In this key role, you'll help ensure the efficient running of our logistics operations while maintaining excellent customer relationship processes.

Salary:

26,984.10 per annum

Hours:

Monday to Friday 8.00 am to 5.00 pm i.e. 42.5 hours per week. 30 minutes for lunch (unpaid).

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Key Responsibilities:

POC/POD uploading for customers and sales team. Manage CRM system updates. Regularly check the logistics inbox and logistics POD inbox throughout the day. Prepare and generate Trainline reports. General office duties to support the team. MID (Motor Insurance Database) tasks.

Ideally, we are looking for:

Previous experience in customer service or similar roles would be beneficial but is not essential. Strong organisational skills and attention to detail. Excellent communication, both written and verbal. Problem-solving mindset with the ability to adapt to challenges. Ability to work independently and take ownership of tasks. Proficiency in Microsoft Office (Excel, Word, Outlook) and other relevant software applications. Must be able to commute to the High Ercall site 5 days a week.
If you are an enthusiastic and motivated individual who thrives in a busy office environment and is keen to contribute to the success of our team, we'd love to hear from you!

In return we'll offer:

As a permanent Greenhous employee, you will be entitled to:

30 Days Holiday Including 8 Bank Holidays Company Sick Pay That Increases With Length Of Service Pension With Greenhous Contribution Career Development Opportunities Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops Qualified Mental Health First Aiders Free Will Writing Service Free Mortgage Advice Service Free Eye Tests For VDU Users On-Site Parking (Site Specific) Cycle To Work Scheme

Who are we:

Greenhous

is firmly established as one of the largest dealer groups in the UK and has over 100 years' experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world's leading manufacturers.

Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, VW Commercials, Nissan and DAF.

Job Types: Full-time, Permanent

Pay: 26,984.10 per year

Benefits:

Company pension Cycle to work scheme Employee discount Financial planning services On-site parking Sick pay
Schedule:

Day shift Monday to Friday
Experience:

customer service: 1 year (preferred) CRM: 1 year (preferred)
Licence/Certification:

UK driving licence (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person