Job Description

Exciting Job Opportunity at Dissolve Debt Ltd!

Position:

Customer Service Administrator (Admin Staff)

Salary:

Starting from 24,000 per year (negotiable based on experience)

Hours:

Full-time, 37.5 hours per week

Location:

Paul House, Timperley, Altrincham

Type:

Permanent

Are you looking to join a friendly, family-run business where your work truly matters? At Dissolve Debt Ltd, we've been helping people tackle debt-related challenges for over 20 years -- and now, thanks to our rapidly growing client base, we're looking for more fantastic people to join our supportive, close-knit team!

What You'll Be Doing:

Speaking to existing clients on inbound and outbound calls, providing caring and professional customer service Handling client queries and taking action on customer instructions regarding their debt management plans Carrying out regular reviews of client cases to ensure their needs are being met Supporting compliance activities such as call monitoring and accurate record-keeping Working collaboratively with your teammates in a positive environment

What We're Looking For:

Good telephone manner and strong communication skills A great work ethic and a passion for helping others Reliability and flexibility -- willingness to occasionally work evenings and weekends Ability to work well as part of a small but busy team

Experience in the financial services industry is a bonus, but not essential

- we're happy to support and train the right person to thrive! (No advice-giving required - this is an admin-only role. )

Why Join Us?

We're a close-knit, family-oriented team -- you'll always be supported Positive, happy workplace culture where we celebrate and treat our staff Room to develop your skills and grow with us

Interested?

We'd love to hear from you! Send your CV (and a short cover letter, if you want) to info@dissolvedebt.co.uk

Come be part of something that makes a real difference!

Job Type: Full-time

Pay: From 24,000.00 per year

Benefits:

Company pension Flexitime On-site parking
Schedule:

Monday to Friday Weekend availability
Work Location: In person