Customer Service Administrator

Sevenoaks Town and St. John's, ENG, GB, United Kingdom

Job Description

Customer Service Administrator - Sevenoaks




22,000 - 25,000 per year

20 days holidays, rising yearly to 25 days Free parking onsite Pension enrolment scheme Private healthcare options available following probation period Social events with colleagues, friends, and family

Hours




Full-time office-based position Monday to Friday on a shift rota: 7.30am - 3.30pm, 8am - 4pm, or 9am - 5pm 1-hour lunch (unpaid)

The role of Customer Service Administrator:




Schedule planned maintenance for in-house and subcontracted labour. Update planned maintenance jobs with status updates. Maintain client compliance systems. Develop working relationship with Operations Team and clients to deliver best in class service. Work to a range of performance KPI's. Oversee the logging and close down of reactive calls. Administration duties.

The ideal Customer Service Administrator:




Good literacy and numeracy skills. IT literate MS Office, Laptop, Tablet. Excellent customer service skills ideally within a helpdesk/contact centre environment. Ability to work to deadlines and targets. * Ability to work sometimes under pressure.

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Job Detail

  • Job Id
    JD3088838
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sevenoaks Town and St. John's, ENG, GB, United Kingdom
  • Education
    Not mentioned