Customer Service Administrator
Sevenoaks Town and St. John's, ENG, GB, United Kingdom
Job Description
Customer Service Administrator - Sevenoaks
22,000 - 25,000 per year
20 days holidays, rising yearly to 25 days Free parking onsite Pension enrolment scheme Private healthcare options available following probation period Social events with colleagues, friends, and familyHours
Full-time office-based position Monday to Friday on a shift rota: 7.30am - 3.30pm, 8am - 4pm, or 9am - 5pm 1-hour lunch (unpaid)
The role of Customer Service Administrator:
Schedule planned maintenance for in-house and subcontracted labour. Update planned maintenance jobs with status updates. Maintain client compliance systems. Develop working relationship with Operations Team and clients to deliver best in class service. Work to a range of performance KPI's. Oversee the logging and close down of reactive calls. Administration duties.
The ideal Customer Service Administrator:
Good literacy and numeracy skills. IT literate MS Office, Laptop, Tablet. Excellent customer service skills ideally within a helpdesk/contact centre environment. Ability to work to deadlines and targets. * Ability to work sometimes under pressure.
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3088838
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSevenoaks Town and St. John's, ENG, GB, United Kingdom
-
EducationNot mentioned