Job Description

Hutcheon Mearns are delighted to be supporting our client for an exciting new opportunity to join their team just outside of Forfar, Angus as a Customer Service Administrator on a full-time, permanent basis.


Our client is well-established and specialises in their field. This role is a full-time position, with no weekends, hours comprising of Monday to Friday 8.30am to 4.30pm. This role is fully office based, due to its nature of Customer Service. With an attractive salary of 25,000 - 30,000 per year for the right candidate.


Working closely alongside the Operations Manager, this role will be varied and require the successful candidate to be well-organised and detail-oriented to ensure smooth day-to-day running of the office. An excellent opportunity for someone who likes to work in an 'all round' position, 'hands on' and no two days being the same!

The Opportunity:

My client is seeking a candidate to provide vital administrative support to the business. The ideal candidate for the Customer Service Administrator role will have strong communication skills, a high level of accuracy, and the ability to multitask in a busy fast-paced office environment. Providing a professional service to all customers, to ensure all enquires are handled in a timely manner.


Reporting directly to the Operations Manager Communicating smoothly and effectively with customers via email and telephone Liaising with the Operations Manager and communicating with other employees to ensure the completion of administrative tasks in accordance with operational requirements Reception duties, including dealing with visitors to the office Processing sales orders with a high degree of accuracy Processing daily job sheets and liaising with the production team Handling the logistics of goods being dispatched, ranging from small orders being delivered locally to large orders that are transported to EU countries Maintaining the electronic filing system of documentation associated with raw materials and manufactured products Maintaining and updating the company website, including adding new products to the online shop Supporting sales personnel with marketing campaigns Performing other administrative responsibilities as required

Background and Experience:

Personable and approachable, with excellent customer service skills Competence in all Microsoft Office Applications, particularly Microsoft Excel Previous experience of FarmPlan software would be advantageous Previous experience of working in a busy office environment, with strong multitasking skills and good organisational abilities Ability to working well in a team environment, as well as taking own initiative

Company Benefits:

Salary from 25,000 - 30,000 per year Free parking on-site Company pension scheme 29 days holiday

Next Steps

If this job opportunity sounds appealing to you, please apply with your full CV. If you would like to view a full job pack please email your CV and request to:


sarah.livingston@hutcheonmearns.co.uk


Candidates must be able to work on a full-time basis, and on-site. Applicants should be able to commute to this location.

25,000 - 30,000

Forfar, Dundee / Angus

Friday 30 May 2025

Permanent

*

ref 3684