Job Description

Company Overview

We are a Family owned group of Companies. As a Group we have been dealing with Property Management (both UK commercial and residential properties as well as Dubai Properties for over 30 years. Our Company which we are recruiting for, which is part of a group of Companies (Find UK Property, Rent UK Property & Sell UK Property), have been operating for just over 10 years now.

What We Do

We offer a fully client based serviced approach to investing in properties. We acquire properties from the open market, renovate them to a set standard and specification, pass them onto our lettings department for maintenance and management and we resell to investors

We have our Property Surveying Department, Renovations Department, Lettings & Maintenance Department, Legal Department and relevant Sales & Marketing Departments etc. We do everything in-company. We are expanding and are looking for new recruits - we have recently moved to a brand new fully refurbished larger office as a result of this expansion.

Due to our success, we have recently been featured on the popular BBC TV Show Homes Under the Hammer numerous times The BBC really liked our model and featured Our Company in TWO further episodes!

Core Values

Teamwork & Collaboration:

We foster a cooperative environment that enhances creativity, productivity, and problem-solving.

Ownership & Accountability:

We take pride in our work and understand the impact of our actions on the company's success.

Customer Focused:

Our priority is to exceed client expectations by building strong, lasting relationships.

Integrity, Honesty & Trust:

We maintain a culture of credibility and ethical conduct.

Hard Work:

Our commitment to excellence drives us to overcome challenges and achieve our goals

Summary

The Role

We are looking for a motivated and passionate individual to be responsible for the day to day running of our lettings department. In this key role you will assist the Head of Lettings and be responsible for the supervision of the responsive operational activities associated within the lettings and collections department.

Key Experience

Team Manager experience Experience of Northwest property market and tenants is key Dealing with tenants who are either on benefits or universal credit Must have excellent IT skills ARLA qualifications would be beneficial

Key Duties

Manage staff (sickness, holidays, ensuring HR procedures followed and staffing issues etc.) Manage a team Meet Lettings monthly targets. Manage the legal, solicitor and council cases. Mange the collections team and meet monthly targets Carry out regular one to ones with staff Motivate, coach and train staff as well as supporting them in their daily tasks Ensure resources are being utilised efficiently (resource management) Ensure the department provides high levels of customer service Responsibility for all letting's activities (marketing, enquiries, viewings, inventories, sign ups, TDS paperwork, post tenancy actions etc.) All legal compliance tasks are adhered to Regular quality checks to ensuring all works are carried out to the required standard and all protocols and procedures are followed Core departmental targets are met Reporting on key statistics and figures in preparation for management meetings Any other administrative duties/projects required as per business needs
In return, the candidate will?benefit from

Free pay day lunch once a month Free continental breakfast every day. Company events Regular 'treat days' within teams Medical Care Support, training & professional development Regular 1-1 reviews with manager to discuss career progression Mileage fully covered if travelling at work Free Parking on site. 32 Days Holiday (Inc Bank) On Site Canteen Working in a long, established, and reputable business
If you are passionate about property management and ready to take on a new challenge as a Lettings Manager, we invite you to apply today and join our dedicated team at UK PG!

Job Types: Full-time, Permanent

Pay: 40,000.00 per year

Benefits:

Casual dress Company pension Discounted or free food Free or subsidised travel Free parking On-site parking Private medical insurance
Work Location: In person