Customer Technical Support Admin

Brentwood, ENG, GB, United Kingdom

Job Description

Job Overview



Working in the central hub of the laboratory the CTS Co-Ordinator role will play a

important part in the operational and logistical function of the organisation. You will be

responsible for various daily tasks which support the technical team with their work from

booking in, scheduling, component ordering and problem solving. Additionally, you will

also be customer facing dealing with telephone calls and patients who visit the lab for a

shade / denture repair appointment. Being able to deliver excellent customer service and

have confidence on the telephone is key.

We pride ourselves on delivering excellent customer service and working with our clients

and practice teams will play a vital role in the daily operations of the CTS department.

The successful candidate will need to be adaptable as you will be working in an ever

changing business environment where no two days are the same.

Working hours 8am - 5pm

Key Responsibilities:



Financial & Invoicing

Issue and manage client invoices, ensuring accuracy and timely delivery. Receive, verify, and process supplier invoices. Register expenses in the system and maintain updated financial records.
Inventory & Materials Management

Ensure proper use and control of laboratory stock and consumables. Maintain updated records of material references and stock levels. Track and record lot numbers for all materials to guarantee full traceability. Coordinate with suppliers to replenish stock when needed.
Administrative Support

Support the Admin Manager in monitoring budgets and costs. Ensure all administrative documentation is accurate and accessible. Collaborate with CTS and laboratory staff to resolve administrative or supply-related
issues.

Requirements



Background in administration, finance, or equivalent experience. Strong organizational and planning skills. Proficiency in office and management systems (ERP, invoicing tools, Excel). Attention to detail and ability to manage multiple priorities. Knowledge of dental laboratory operations is a plus.

Personal Competencies:



Methodical and detail-oriented approach. Proactive mindset with problem-solving abilities. Strong communication and collaboration skills. Responsibility and integrity in handling financial and administrative tasks.

Career Path



This role serves as a development position within the administrative area of the laboratory, with

progression towards Admin Manager or specialized roles in finance, procurement, or operations

management within Corus.

Job Type: Full-time

Pay: From 28,000.00 per year

Benefits:

Casual dress
Experience:

Dental practice: 1 year (preferred)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD4226425
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Brentwood, ENG, GB, United Kingdom
  • Education
    Not mentioned