Job Description

Ref Number

C16-00245

Professional Expertise

Fundraising and Philanthropy

Department

Vice-President (Advancement) (C16)

Location

London

Working Pattern

Full time

Salary

36,433-41,833

Contract Type

Permanent

Working Type

Hybrid

Available for Secondment

No

Closing Date

06-Oct-2025

About us

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We are UCL: a diverse community with the freedom to challenge and think differently. From cancer research to climate change, dementia to social inequality, the world is facing huge challenges and we're determined to solve them.



There has never been a more exciting time to join the Advancement office as we plan for our biggest ever fundraising and engagement campaign and support the delivery of the bicentennial programme in 2026. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success.



Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.

About the role

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As Database Officer you will play a crucial role in supporting the Advancement Office's data operations, ensuring the accuracy, integrity, and effective use of the university's CRM system. This position is responsible for maintaining high-quality data management practices, processing both internal and external imports, and providing first-line user support to internal teams and alumni.



We are happy to consider applications to work on a part-time, flexible and job share basis wherever possible (minimum 0.8 FTE - equivalent of 4 days per week, stated salary to be pro-rata).



This role is eligible for hybrid working with a minimum of 20% on site. Please note Tuesdays are our in-office anchor day for all Advancement members.



To find out more about the role, please contact Rob Mynors, Acting Associate Director Data and Systems. by email: r.mynors@ucl.ac.uk



Please use the attach cover letter upload option to tell us how you meet the essential and desirable criteria in the person specification.



For more information about UCL Advancement, please visit: www.ucl.ac.uk/giving

About you

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You will have experience working with CRM systems, experience managing large datasets, and be exceptional in ensuring accuracy and compliance with data protection regulations, such as GDPR. You will be familiar with data imports and integrations, and have be a safe pair of hands providing user support, training, and documentation for internal stakeholders.

Skills

Technical Proficiency -

Ability to work with CRM systems, run data queries, and perform routine data maintenance.

Analytical Thinking

-

Ability to assess data integrity, identify inconsistencies, and propose solutions.

Problem-Solving -

Proactive approach to resolving data issues.

Communication & Collaboration -

Clear, professional communication skills to support colleagues and external stakeholders.

Attention to Detail -

Precision in data handling, reporting, and documentation to maintain high standards of accuracy.

Training & Documentation -

Ability to deliver training to new users and maintain knowledge base materials for long-term support.

Attributes

Organised & Methodical -

Structured approach to managing data and responding to system queries.

Proactive & Responsive -

Takes initiative to improve database operations and provide effective user support.

Team-Oriented -

Works collaboratively within the Advancement Office, supporting colleagues and contributing to shared goals.

Resilient & Adaptable -

Comfortable working in a dynamic environment with shifting priorities.

Commitment to Data Integrity -

Strong sense of responsibility in maintaining accurate records and compliance with policies.

We are pleased to accept applications from individuals who possess transferrable skills and experience drawn from sectors outside of Higher Education.

What we offer

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We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays. Visit www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.



As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:



41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days' annual leave purchase scheme Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Immigration loan Relocation scheme for certain posts On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance

Our commitment to EDI

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As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.



We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.



These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.