Job Description

Waiter/Waitress Role

We're looking for Full and Part time Waiters to join our Afrikana family & the launch of a new menu .....

What we offer...

Competitive rates of pay Team food menu Discount at our restaurants for you & up to 4 friends Development opportunities

How we make it easy to be a team member...

We will reward you with exclusive team discounts and month incentive bonuses We'll make sure you experience a taste of Afrikana, with our full menu training, and full FOH training. That way you can give our customers the best service. Giving you access to excellent training, so you understand the role from A to Z. Working for Afrikana you can be yourself, and work alongside like minded people.

Afrikana

We are in the business of showing people an amazing time. Its important for us to do it right, make it easy to be a team member and fun to be part of the Afrikana family. From applying to be part of the Afrikana family, through the interview process and well beyond your initial 4 -6 week training period.

We believe in going that extra mile from the start to finish making sure you love

WORKING WITH US.

Everyone wants to grow and progress in their careers & there is always progression with us. We want you to develop into your next role with us.

All you have to do is apply and the fun starts there.

Front of House Team Member Duties:
- Provide excellent customer service and ensure guest satisfaction
- Take orders and serve food and beverages to guests
- Upsell menu items and promote specials
- Maintain a clean and organized dining area
- Assist with food preparation and basic kitchen tasks as needed
- Handle cash transactions and operate the POS system
- Collaborate with the kitchen staff to ensure timely delivery of orders
- Address customer inquiries and resolve any issues or complaints

Skills:
- Strong time management skills to prioritize tasks effectively
- Excellent communication and interpersonal skills for guest interactions
- Ability to work in a fast-paced environment while maintaining attention to detail
- Basic math skills for handling cash transactions accurately
- Knowledge of culinary terminology and food preparation techniques is a plus

Join our team as a Front of House Team Member and be part of a dynamic and customer-focused environment. As a member of our team, you will have the opportunity to showcase your exceptional guest service skills while working alongside a dedicated culinary team.

We offer competitive pay, flexible scheduling, and opportunities for growth within the company. If you have a passion for providing outstanding service and enjoy working in a collaborative team environment, we would love to hear from you.

Job Types: Full-time, Permanent

Pay: Up to 12.21 per hour

Benefits:

Employee discount Store discount
Application question(s):

Do you have any current commitments? I.E Uni How many hours can you work per week? Do you have experience in making Cocktails/Mocktails, if Yes please state number of years experience. Do you permanently reside in Leicester fulltime? (Note, not just term time)

MUST

Can you work from 11:30am Mon to Fri
Experience:

Bartending: 1 year (required) Restaurant: 1 year (required) Hospitality: 2 years (required) Customer service: 2 years (required)
Work Location: In person

Reference ID: 02/25