Job Description

United Insolvency, a well-established insolvency practice based in Manchester, is expanding with the opening of a brand-new office in Wigan. We're seeking motivated and compassionate Debt Advisors to join our growing team.

About Us

United Insolvency is trusted across the UK for delivering ethical, professional, and tailored debt solutions. With a proven reputation for success in Manchester, our new Wigan office will allow us to help even more individuals on their journey to financial freedom.

The Role

As a Debt Advisor, you'll be the first point of contact for people experiencing financial difficulties. You'll assess their circumstances, explain the solutions available, and guide them through the process with empathy and professionalism.

Key Responsibilities

Handling inbound and outbound client calls in a supportive and professional manner Conducting fact-finds to fully understand each client's financial situation Explaining debt solutions clearly and compliantly (DMPs, IVAs, insolvency solutions) Assisting clients with setting up appropriate solutions Maintaining accurate, compliant client records

What We're Looking For

Experience in debt advice, financial services, insolvency, or customer service (advantageous, but not essential -- full training provided) Excellent communication and listening skills A compassionate, client-focused approach Accuracy and professionalism in a regulated environment Self-motivated, organised, and a strong team player

What We Offer

30,000 basic salary + uncapped commission (realistic OTE 50,000-70,000+) Full training and ongoing professional development The chance to be part of an exciting new office launch with growth opportunities Supportive, friendly team culture
Job Types: Full-time, Permanent

Pay: 30,000.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person