Job Description

Debt Management Advisor

Rotherham

Full time

OTE 30,000

At Pay Per Week we give customers in the subprime market the opportunity to pay in affordable weekly instalments to suit their budget for essential furniture and flooring. All products are interest-free and come without the need for credit checks. We have long-standing relationships with our customers with many returning or giving recommendations to friends and family.

The Debt Management Advisor role supports the business in building strong customer relationships and ultimately reduces customer accounts falling into further arrears. You will be accountable for monitoring payments, negotiate payment plans, and explore all possible payment methods that are available to you to bring the customer back in line with payment terms.

Benefits

28 days holiday

Competitive salary and pension scheme

On-site parking

Staff discount

Rewarding team environment.

Duties:

Call/text/email send letters to customers to obtain payment or agree a more suitable payment plan

Build strong customer relationships

Be organized and proactive to ensure any new agreements have been successful

Work closely with other departments

Keep detailed credit control notes on our system

Meet KPI's set by line manager

Requirements:

Be confident using Microsoft Excel

Be able to work through problems with customers

Abide by GDPR regulations

Good communication skills with customers and other members of the team

Job Type:

Full time

Monday - Friday, 9am - 5:30pm

On site role only

Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension Employee discount Free parking On-site parking
Schedule:

Day shift Monday to Friday
Work Location: In person