We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and have some dental knowledge - providing excellent customer service and administrative support. This role requires strong organisational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
Greet and welcome patients in a warm and professional manner.
Answer incoming calls, directing them to the appropriate personnel or taking messages as necessary.
Manage the reception area, ensuring it is tidy and presentable at all times.
Handle administrative tasks such as scheduling appointments & managing calendars.
Assist with correspondence, including emails and postal mail.
Provide general information about the dental practice services and respond to inquiries from patients Via email.
Collaborate with all members of staff to ensure smooth communication.
Perform any additional duties as required to support the team.
Qualifications
Previous experience in an administrative or office role is preferred but not essential.
Excellent verbal and written communication skills.
Strong organisational abilities with attention to detail.
Proficiency in using office software such as Microsoft Office Suite (Word, Excel, Outlook).
Ability to multitask and prioritise workload effectively.
A friendly disposition with a customer-focused attitude.
Flexibility to adapt to changing priorities within a dynamic work environment.
We look forward to welcoming a dedicated Receptionist who thrives in a collaborative setting and is eager to contribute positively to our team!
Job Type: Full-time
Pay: 13.25 per hour
Work Location: In person
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