Job Description

Overview

We are seeking an experienced, dedicated and detail-oriented Dental Treatment Coordinator and receptionist to join our team. In this pivotal role, you will be responsible for managing patient treatment plans and ensuring a seamless experience from initial consultation through to treatment completion. Your office experience will be invaluable in maintaining efficient operations and providing exceptional service to our clients.

Responsibilities

Coordinate patient appointments and manage schedules effectively to optimise workflow. Serve as the primary point of contact for patients, addressing inquiries and providing information regarding treatment options. Prepare and maintain accurate patient records, ensuring all documentation is up to date and compliant with regulations. Collaborate with healthcare professionals to develop tailored treatment plans that meet individual patient needs. Assist in the financial aspects of treatment coordination, including discussing payment options and insurance coverage with patients. Facilitate communication between patients and clinical staff to ensure clarity regarding treatment processes. Participate in training sessions and continuous professional development to enhance skills and knowledge within the role.

Skills

Proven office experience, demonstrating strong organisational skills and attention to detail. Excellent communication skills, both verbal and written, with the ability to build rapport with patients and colleagues alike. Strong problem-solving abilities, enabling you to address patient concerns effectively. Proficiency in using office software and systems for scheduling, record keeping, and communication. Ability to work collaboratively within a team while also being self-motivated to manage individual responsibilities efficiently. A compassionate approach towards patient care, ensuring a supportive environment throughout their treatment journey. Join us as a Treatment Coordinator and contribute to enhancing the quality of care we provide while developing your professional skills in a supportive environment.
Job Types: Full-time, Permanent

Pay: From 25,500.00 per year

Experience:

Treatment Coordinator: 1 year (required)
Work Location: In person