Job Description

Job Type: Full-time

About Us:

We are a friendly and dynamic specialist/private dental practice seeking a warm and welcoming Receptionist/Meet and Greet to join our team. As the first point of contact for our patients/clients, you will play a vital role in providing exceptional customer service and ensuring a positive experience for all.

Job Summary:

We are looking for a highly organised and enthusiastic Receptionist to manage our front desk and provide a warm welcome to our patients. The successful candidate will be responsible for handling patient flow, answering phone calls, and performing administrative tasks. If you have excellent communication skills, a positive attitude, and a passion for delivering outstanding customer service, we would love to hear from you!

Key Responsibilities:

- Provide a warm and professional welcome to patients

- Manage patient flow, including checking in and out

- Answer phone calls, respond to messages, and direct queries to relevant staff members

- Perform administrative tasks, including data entry, filing, and scanning

- Maintain accurate and up-to-date records

- Handle patient complaints and concerns in a professional and courteous manner

- Participate in practice meetings and training sessions as required

Requirements:

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced environment and prioritise tasks effectively

- Proficient in Microsoft Office and practice management software (Exact training given)

- Ability to maintain confidentiality and handle sensitive information

- Previous experience in a receptionist or customer service role (desirable but not essential)

What We Offer:

- Competitive salary

- Opportunity to work in a dynamic and supportive team environment

- Professional development and training opportunities

- Recognition and reward for outstanding performance

How to Apply:

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, please submit your CV and cover letter, to ss@rhiwbinadental.com . We look forward to hearing from you!

Job Types: Full-time, Permanent

Schedule:

12 hour shift 8 hour shift Day shift Monday to Friday Weekend availability
Work Location: In person

Reference ID: Dental Receptionist