Job Description

About Us

We are currently recruiting a

full-time team member

who is enthusiastic, reliable, and confident in a fast-paced hospitality environment. This role requires someone with

prior hospitality or food & beverage experience

, as well as the ability to

lead and support other team members when needed

.

You will receive full training in customer service, dessert preparation, and hygiene standards, but we expect you to be proactive, self-motivated, and committed to delivering excellence.

Because this role involves occasional off-site tasks (such as stock collection ), you must

hold a full UK driving license and have access to your own vehicle.

Key Responsibilities

Deliver outstanding customer service and create a warm, welcoming atmosphere Take customer orders and handle payments accurately Prepare and present desserts and shakes to a high standard Assist with store opening and closing procedures Prepare orders for takeaway and delivery platforms Maintain excellent hygiene and cleanliness in line with food safety guidelines Support stock checks, rotation, and replenishment Work effectively as part of a small, fast-paced team Provide informal leadership support when required, helping guide junior staff

Requirements

Previous hospitality or F&B experience is essential

Ability to supervise or support team members confidently

Full UK driving licence and access to a vehicle

Minimum GCSE grade C/4 (or equivalent) in English and Maths Strong attention to detail with a passion for great presentation Ability to work evenings, weekends, and busy periods Positive, proactive, and can-do attitude

What We Offer

Full training and ongoing support A friendly, fun, and creative working environment Opportunities to grow with a rapidly expanding franchise Job Types:

Full-time

, Part-time Work Location:

In person

Job Types: Full-time, Part-time, Zero hours contract

Pay: 10.00-13.00 per hour

Work Location: In person