Job Description

Digital Channel Manager - 37.5 hours per week

Starting salary 37,081 per annum, with room to develop and progress through the pay grade banding to 40,930 on a competency based framework.

We are seeking a skilled and innovative Digital Channel Manager to lead the management and optimisation of Keech Hospice's digital channels. This is a key role, responsible for ensuring that our website, social media, email marketing, SEO, and PPC campaigns are effective, on-brand, and deliver measurable results.


The post holder will provide line management of the Digital Officer / Digital Content Producer, overseeing content scheduling, optimisation, and performance monitoring. They will work closely with the Campaign & Brand Manager to ensure digital channels support wider campaigns and organisational objectives

Key Responsibilities:

. Manage and optimise Keech Hospice's digital channels, including website, social media platforms (LinkedIn, Facebook, Instagram, X/Twitter), and email marketing.

Lead SEO and PPC strategies to maximise reach, engagement, and ROI. Provide line management, guidance, and development for the Digital Officer / Digital Content Producer. Monitor and analyse digital performance metrics, providing insights to improve campaigns and supporter engagement. Ensure all digital activity is on-brand, accessible, and compliant with GDPR and other regulations. Identify and implement digital marketing best practice, trends, and innovations. Collaborate with the Campaign & Brand Manager to ensure digital channels effectively support broader marketing campaigns.

What We're Looking For:

. Experience managing and optimising multiple digital channels, including website, social media, and email marketing.

Strong knowledge of SEO, PPC, and digital analytics. Line management experience with the ability to develop and support team members. Strong analytical, organisational, and project management skills. Excellent communication and collaboration skills. Knowledge of accessibility standards and data protection requirements in digital marketing

Why join us:

Be part of a passionate, supportive team making a real difference in the community. Lead and innovate in digital communications to raise awareness and engagement for vital hospice services. Opportunity for professional growth and development in a key strategic role. A competitive salary and generous annual leave Ability to carry over your existing NHS pension scheme Healthcare scheme Free car parking and cycle to work scheme A caring, supportive and inclusive environment

If you need assistance with completing an application form please e-mail recruitment@keech.org.uk. Please also get in touch to arrange an informal discussion about the role.


We reserve the right to close this vacancy early if sufficient applications are received


Successful applicants will be required to undertake a basic disclosure and barring services check (DBS).


We are an equal opportunities employer and particularly welcome applications from minority groups.



Keech provide free, specialist care for Adults in Luton and South Bedfordshire, and children from Bedfordshire, Hertfordshire and Milton Keynes living with a life limiting illness. Keech supports adults and children to live pain and symptom free, to spend untroubled time with their loved one, to understand what's happening to them, to stay out of hospital and to make the most of the time they have.

Contact:

Recruitment@keech.org.uk