Job Description

High Life Highland is a dynamic and exciting Charity to work for with our purpose being to make life better for everyone, including our employees. We strive to provide a family friendly work environment for all employees so that they find it easier to balance family and work obligations.

About the Role

Based at the Highland Archive & Registration Centre


35 hours per week, 40,021 - 43,388 per annum


Contact: Alan Hoseason 01349 781999 / Alan.Hoseason@highlifehighland.com


Vacancy Reference No: CHLH/2510/33


Closing Date: 16/11/2025


Interviews: 28/11/2025


A Disclosure Scotland PVG check is not required for this post.

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

Digital Transformation & Innovation

- Lead or support digital projects that improve service delivery and user experience.


- Promote and implement automation and smarter working using Microsoft 365 and AI tools.

Systems & Infrastructure Support

- Configure and maintain central applications (e.g. database management systems).


- Install and manage guest Wi-Fi systems including Draytek & Ubiquiti UniFi.


- Support facility-based tech (AV, iPads, guest Wi-Fi) across Highland locations.

Stakeholder Engagement & Training

- Provide advice and training to HLH teams on digital tools and systems.


- Act as a bridge between technical solutions and service needs.

Collaboration & Service Desk

- Work closely with HLH services, suppliers and Highland Council ICT.


- Respond to service desk requests and contribute to audits and reporting.

Other

- Actively promote a positive and collaborative workplace culture that supports the Charity's purpose of Making Life Better and i-care values to increase morale, productivity and performance.


- Pursue continuous professional development and contribute to the continuous improvement of the team and High Life Highland as a whole.


- Attend and undertake any training online or in person.


- Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.


- Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the team.


Work Location: In person