Job Description

Job Title: Dispatch Clerk

Location:

Milton Keynes MK15 8HQ

Department:

Logistics / Warehouse

Reports To:

Factory Manager / Warehouse team manager.

Shift Pattern:

Monday to Thursday 9:00 AM - 5:00 PM, Friday 8:00 AM - 12:00 PM (flexible hours available)

Salary:

27,500

Job Summary:

We are looking for a proactive and organized

Dispatch Clerk

to join our team at our envelope manufacturing site. This position plays a crucial role in ensuring the efficient and timely dispatch of finished goods, coordinating collections, and maintaining strong communication with both carriers and internal departments. The successful candidate will hold valid

Counterbalance

and

Reach Truck

licenses and will also be responsible for booking deliveries with customers, working closely with Customer Service, and overseeing inbound goods.

Key Responsibilities:

Organize and prepare outbound deliveries in line with customer requirements and schedules. Book deliveries directly with customers and coordinate specific delivery times or instructions. Liaise daily with Customer Service to ensure all orders are fulfilled accurately and on time. Communicate effectively with external carriers to book and manage collections. Wave and process orders using the warehouse management system (WMS). Pick, check, and stage orders ready for dispatch. Operate Counterbalance and Reach Trucks safely and efficiently for goods handling. Oversee and check incoming deliveries (Goods In), ensuring correct quantities and quality. Maintain accurate records for both goods in and out, including delivery notes and manifests. Coordinate with production and warehouse teams to ensure smooth logistics operations. Ensure a clean, organized, and safe working environment in the dispatch and goods-in areas. Assist with stock control, inventory management, and other warehouse duties as required.

Requirements:

Essential:

Valid Counterbalance Forklift Truck License Valid Reach Truck License Experience in a warehouse, dispatch, or logistics environment Excellent communication skills for liaising with carriers, customers, and internal teams Strong organizational and time-management abilities Ability to work independently and manage multiple priorities Familiarity with dispatch systems and basic computer skills (e.g., Excel, email, WMS)

Desirable:

Knowledge / experience of transport compliance, shipping paperwork, and customer booking processes.

Working Hours:

Monday to Thursday:

9:00 AM - 5:00 PM

Friday:

8:00 AM - 12:00 PM Flexible working hours can be arranged depending on personal or business needs.*

Benefits:

Competitive salary Company pension On-site parking Opportunities for training and career development Supportive team environment
Job Type: Full-time

Pay: Up to 27,500.00 per year

Benefits:

Canteen Company pension Free parking On-site parking
Schedule:

Monday to Friday No weekends
Experience:

WMS: 2 years (preferred)
Licence/Certification:

Counter balance license (required) Reach truck license (required)
Work Location: In person