Job Description

Job responsibilities:

Administration To have a thorough knowledge of all practice procedures. To work in accordance of written protocols. Prepare correspondence for photocopying/posting/faxing and post mail when required. All requests must be recorded in the patient computer record Reception Greet all patients on arrival Deal with patient face to face queries and/or redirect where appropriate Answering the telephone dealing with and/or directing enquiries as appropriate General Duties Handing completed repeat prescriptions to patient and checking names and address To cover all reception duties as necessary.



Each morning, open premises and security hatches as required Each morning retrieve answerphone messages that have been left and pick up throughout the day Each evening or at the end of each shift leave work station area tidy, ensuring any outstanding queries or outstanding tasks/workload is passed over to the appropriate member of staff to ensure business continuity Check each morning email prescription requests and throughout the day Check patient online service prescription requests Make tea/coffee for staff and participate in keeping kitchen area clean and tidy, where applicable Dispensary Duties Prepare computerised repeat prescriptions for Dispenser following practice protocol and set out for verification and signature of doctor, where applicable Maintain the 72 hour prescription system Maintain workflow tasks allocated to GPs Not to dispense medicines/drugs to unauthorised persons, whoever they may be without the doctors consent Give out dispensed items to patients, collecting monies/exemptions registering all in the till Undertake any other duties as agreed with the Partnership Check clinical system for Warfarin results and use clinical system to check hospital letters Assist in putting new stock away as required Other tasks Ensure building security have thorough knowledge of doors/windows/alarm Any other tasks allocated by managers