Job Description

Job Title: Receptionist / Trainee Dispenser & Phlebotomist

Employer:

Gwalchmai Surgery

Location:

Holyhead, Anglesey, LL65 4RS

Salary:

Dependent on experience

Contract:

Permanent

Hours: Full time

(37.5 hours per week) - Part-time considered

Closing date:

16.11.2025

Job Summary

Gwalchmai Surgery is seeking a friendly, confident, and adaptable person to join our small, supportive team. We are a busy GP practice providing high-quality care to our local community, and we are looking for someone who understands the importance of compassion, confidentiality, and teamwork within primary care.

This is a reception-based role with the opportunity to train in dispensing and phlebotomy. We are happy to consider two part-time positions or one full-time post, and full training will be provided.

Main Duties of the Job

Greeting patients and managing telephone and face-to-face enquiries Booking appointments and processing repeat prescriptions Supporting clinical staff with administrative and dispensary duties Undertaking training in dispensing and phlebotomy as required Maintaining accurate patient records and ensuring confidentiality at all times Working collaboratively with colleagues to provide excellent patient care

About You

Friendly and approachable with excellent communication skills Able to work independently and as part of a small team Reliable, flexible, and willing to learn new skills Previous experience in a healthcare or customer service environment is desirable Must have own transport, as the role may involve working across two sites Welsh speaker desirable but not essential To include 8am start and 630pm finish.

About Us

Gwalchmai Surgery is a small, community-focused GP practice based in Holyhead, Anglesey. We pride ourselves on providing high-quality, patient-centred care and maintaining a supportive working environment for all staff.

How to Apply

To apply or for further information, please contact:
Susan Woodall

Susan.Woodall@wales.nhs.uk

Job Types: Full-time, Part-time, Permanent

Pay: From 12.21 per hour

Expected hours: 16 - 37 per week

Benefits:

Company pension
Work Location: In person