Job Description

E-Commerce Coordinator

---------------------------


UK, London

Our mission

In 2016, our founders wanted to feed their dogs - named Edgard and Cooper - pet food they could feel good about. The kind of food that was as good for the planet as it was for their pets. But when they couldn't find this, they decided to make their own. Now, 9 years later, our pack has 200 employees and we are beyond proud to be part of the B Corp movement.


Want to find out more about us? Click HERE

What's in your bowl?

As E-commerce Coordinator, you will help us develop our business and scale the message of our mission. You will be responsible for:

Content management

Ensure product pages are optimal using platforms like Amazon Vendor & Seller to manage and submit content. Content auditing: conduct regular content audits on product pages from our key accounts (like Amazon) to identify gaps, inconsistencies, and opportunities for improvement. Organisational master: manage our internal content database to ensure assets are easy to find and up to date for internal and external distribution. Monitor product reviews to ensure a great customer experience and identify areas for improvement. Support in delivering quality NPD launches, making sure new products land on our digital shelf with a bang.

Content strategy & KPI reporting

Work with the E-tail team & internal creative studio to deliver on-brand content tailored to the e-commerce experience. Develop and implement content strategies for Etail channels at EU level. Collaborate with cross-functional teams to define SEO keywords, messaging, and optimise written & visual content to drive engagement and conversion rates. Build a beautiful digital shelf. Collaborate with the digital marketing team & Creative Studio team to develop 'content briefs' for PPC marketing campaign creatives that align with the overall content strategy and goals. Take ownership around the brief creation-to-live process with all local stakeholders involved. Create an engaging and consistent E&C shopper journey for key Etail landing pages such as the Amazon Brand Stores. Develop content testing strategies and routines for sniffing out winning ad creatives. Collaborate closely with the Etail Growth Marketer to track KPIs and provide reporting and insights.

Additional responsibilities

Support growth marketing strategy in close collaboration with the E-tail team Tracking and report on KPIs, providing reports, and leverage data to make data-driven content decisions. Utilise tools like Brand Hub and Brand Bank to manage and maintain product content. Conduct regular content audits in e-tail accounts to identify gaps, inconsistencies, and opportunities for improvement.

Our benefits

Salary

package

that will reflect your built-up experience, including: + Health insurance
+ Phone budget + subscription, laptop & accessories
+ Pensions plan (employee contribution of 3%)

Certified B Corp employer

with supportive policies and practices to ensure we are one happy pack

Yearly company retreat

where we all get to meet face-to-face

Flexibility

to work from home 2 days a week

Unlimited

pet food

for your furry friend whilst you are with us

Volunteer leave

to contribute to a cause we believe in

Wellbeing

program access to qualified counselling

Team activities

throughout the year, from spring breakfasts and Friday drinks to Cat Day and more

Learning opportunities

in a truly international environment that will give you extensive responsibility but also guidance as you need it

Hiring process

Assessment from home (15') Intro call with Anneleen, HR team (30') Competency based interview with Ieke, Senior Growth Marketer E-commerce (30') Case study on-site with Marc, Marketing Pack Lead UK & Ireland and Ieke (45')

Equal opportunities

We believe the strength of a Pack comes from its diversity. We strive to create an environment where every person feels valued and empowered. So no matter who you are, where you come from, what you believe in or what your dreams are, we welcome you and look forward to receiving your application.


If your circumstances require any special arrangements at any stage of our interview process, please let us know.



We kindly ask you to apply in English.