E Commerce & Customer Support Associate

London, ENG, GB, United Kingdom

Job Description

About Us


World of Garden Products is an independent sister company to

Sunshine Garden Centre

, managing five specialist websites that sell premium home and garden products, including

BBQs, furniture, and garden tools

.

Our websites:

www.wowbbq.co.uk - Weber BBQ specialists www.worldoffelco.co.uk - Premium Felco secateurs www.worldofwolf.co.uk - Wolf Garten tools www.worldofteak.co.uk - High-quality teak furniture www.worldofwatering.co.uk - Garden irrigation solutions
We're looking for a

driven and proactive individual

to join our team in a diverse role that covers customer service, sales, order processing, and digital marketing. This is a fantastic opportunity to gain hands-on experience in e-commerce and grow within a fast-paced retail environment.

Key Responsibilities



Responding to customer emails and phone enquiries to assist with orders and drive sales. Supporting our social media channels (e.g.

WoWbbq's Instagram

), helping to engage customers and grow our brand presence. Creating

SEO-rich content

to enhance our websites and improve search rankings. Assisting with order fulfilment, including

picking and packing

, to gain a full understanding of the business and help streamline operations.

What We're Looking For



Hardworking and self-motivated

with a strong work ethic.

Excellent communication skills

, both written and verbal.

IT proficiency

, with the ability to learn new systems quickly. A

keen interest in e-commerce, digital marketing, and customer experience

.
Join us and be part of a growing business that's committed to delivering

exceptional online shopping experiences

!

Job Type: Full-time

Pay: Up to 28,000.00 per year

Benefits:

Company pension Employee discount On-site parking Store discount
Schedule:

Day shift Monday to Friday Weekend availability
Education:

Bachelor's (preferred)
Work Location: In person

Reference ID: JPTL070225

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Job Detail

  • Job Id
    JD3085287
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    London, ENG, GB, United Kingdom
  • Education
    Not mentioned