Job Description

Background

Veterinary Surgeons Supply Company has an annual turnover of ~90m. We have been supplying the needs of Veterinary Practices in Northern Ireland for almost 70 years and our company strapline is "Delivering Animal Health." We have had an online presence under the VetPetNI brand for over 10 years, supplying premium and prescription dog food. There is now a need within Northern Ireland for the supply of medication directly to pet owners either as part of a pet heath club linked with the vet practice or via an internet pharmacy. The successful candidate will have the chance to help implement and drive this exciting new part of our business. We are an "Investors in People" organisation where staff retention and career progression are vital for our long term success.

Role: Ecommerce Executive

As an E-Commerce Executive, you will report to the Head of Sales and Marketing. Your role will be to oversee and manage our online sales. You will be responsible for developing and implementing strategies to drive traffic, enhance user experience, and achieve sales targets. This dynamic role requires a blend of creativity, analytical skills, and technical know-how.

Responsibilities

Manage and optimize the company's e-commerce platforms. Develop and implement marketing strategies to increase traffic, conversion rates and online revenue. Analyse web traffic and customer behaviour to improve site performance. Coordinate with design, development and IT teams to enhance user experience. Oversee product listings, descriptions, and digital content. Monitor competitor activity, market trends and identify growth opportunities. Execute marketing campaigns across email, paid search, social media and SEO to support commercial goals. Oversee order fulfilment processes and customer service issues. Prepare and present reports on e-commerce metrics and KPIs.

Essential Criteria

Degree in Marketing, Business, E-commerce or a related field. 2+ years of experience in e-commerce or digital marketing. Strong understanding of e-commerce platforms and digital marketing tools. Hands-on experience managing and optimising e-commerce (eg Magento, Shopify) Comfortable using tools such as Google Analytics, Google Ads, Meta Ads Manager or similar. Proven track-record of driving online sales and improving customer experience. Excellent analytical and problem solving skills. Strong communication and teamwork abilities. Ability to manage multiple projects and meet deadlines.

Desired Criteria

Knowledge of SEO, SEM, and CRO best practices Digital marketing Proficiency in CMS systems and email marketing platforms (e.g., Mailchimp, Klaviyo). Familiarity with basic HTML/CSS. Strong Excel/data handling skills Magento experience.
Note to Recruitment Agencies: VSSCo does not accept speculative CVs or unsolicited contact from recruitment agencies. Any CVs sent in this manner will be treated as the property of VSSCo, and no fees will be paid.

Job Type: Full-time

Pay: 25,000.00-32,000.00 per year

Additional pay:

Yearly bonus
Benefits:

Company pension Health & wellbeing programme Life insurance
Schedule:

Monday to Friday
Ability to commute/relocate:

Lisburn BT28 2BP: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Application deadline: 02/06/2025
Reference ID: VSSCo130525