E Commerce Sales Administrator
Job Description
We are an e-commerce and wholesale company that specialises in corrugated paper board-based food packaging (primarily pizza boxes, kraft paper bags, fast-food takeaway boxes) retailing a high volume of products through our online store and other online ecommerce platforms as well as direct B2B bulk sales to Cash & Carry Wholesalers
The successful candidate will require experience in e-commerce and customer service roles.
Your role will include:
- Managing & creating product listings on e-commerce platforms
- Responding to Live chat messages, email & telephone enquiries
- Regular pricing reviews against competitors
- Dealing with customer complaints
- Fully manage customer returns
- Manage our relationship with our courier companies - prepare courier labels, arrange collections, resolve any delivery issues
- Managing our social media accounts and online marketing
Qualities
Attention to detail & accuracy
Good understanding of online sales platforms
Good, confident customer service skills (telephone and written)
Ability to work proactively to problem solve
Self-motivated, working using own initiative and as part of a small team
Application question(s):
Tell us about any hands-on experience you have managing product listings on digital marketplaces
Tell us about when you have created or optimised product listings for SEO (titles, descriptions, keywords) on eCommerce or digital platform?
Job Types: Full-time, Permanent
Pay: From 24,500.00 per year
Benefits:
Company events On-site parking
Education:
GCSE or equivalent (preferred)
Experience:
Digital marketing: 2 years (preferred) eBay and Amazon Marketing: 1 year (required)
Work Location: In person
Reference ID: e commerce marketing
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Job Detail
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Job IdJD4107952
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationMansfield, ENG, GB, United Kingdom
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EducationNot mentioned