Ecommerce Support

Halesowen, ENG, GB, United Kingdom

Job Description

HAYLEY DEXIS

is the largest independent distributor of MRO engineering products and consumables in the UK. We are an equal opportunities employer, currently employing over 1,200 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.


We're seeking a proactive and enthusiastic

eCommerce Executive

to join the growing, fast paced eCommerce Division at our Head Office in Halesowen.


About the role




This is a varied position which oversees the functionality, user experience, and performance of the company's e-commerce platform, ensuring the websites are optimised for B2B and B2C sales.


In a typical day you could be setting up online customer catalogues, leading on your own projects or putting your developer skills to good use.


You'll be supporting our 50+ branches around the UK and their new customer set up's, offering web-based solutions and leading on customer demos when needed.


You'll collaborate with developers to ensure the platform is secure, fast, and user-friendly


We'll help you to develop knowledge and understanding of all internal systems and processes, with an emphasis on our eCommerce platform and MDM system.


At Hayley Dexis we believe in empowering our people in and as a result you enjoy autonomy to really get on in your role.


So, if you are someone with eCommerce executive level experience with sound programming and systems knowledge, are you passionate about customer service and eager to learn then we want to hear from you!


What we're looking for;



Excellent communication, time management and organisational skills and can work to deadlines and targets. Strong problem-solving skills and the ability to handle multiple projects in a fast-paced environment. Strong written and verbal communication skills (especially for email and chat support) Confident with all Microsoft Office packages particularly Excel and Outlook. An understanding of e-commerce platforms, for example Netalogue, Magento, Shopware, or similar Knowledge of MRO/Engineering products is desirable, however not essential. Some knowledge of SQL/HTML/CSS/JS or other web development skills Knowledge of procurement systems like SAP Ariba, Coupa, Jaggaer, Oracle or similar, however not essential. Knowledge of SEO, SEM, PPC, and digital marketing strategies including social media and email marketing, but not essential

What you'll get in return



23 days annual leave In-house training. Company pension. Fun and inclusive working environment. Gift voucher incentives and opportunities to win quarterly recognition awards. Wellness initiatives, including Bike2Work and healthcare scheme. Uniform and PPE provided if required. Excellent opportunities and career prospects are available.

The recruitment process




Adverts will close on Sunday 31st August (we will extend should this be required)


Shortlisted applicants with have an initial screen meeting over teams with our Talent Acquisition Partner.


Interviews will be held at our Halesowen offices.


Candidates selected for interview will be asked to prepare a for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates.


Finally...




We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here; careers@hayley-group.co.uk


We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions.


Please inform our careers team if you require any adjustments throughout the recruitment process.


Click 'apply' now to become our eCommerce Support and join the team!

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Job Detail

  • Job Id
    JD3447574
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Halesowen, ENG, GB, United Kingdom
  • Education
    Not mentioned