Job Description

In-person

On site 4 days per week, local to the Telford area

No Sponsorship available

Vivactive is an award-winning, fast-growing brand on a mission to become Europe's leading incontinence provider. We're disrupting a tired industry with smarter thinking, sharper pricing, and outstanding service, and email plays a huge part in that.

We're looking for a dynamic and experienced

Email Marketing Manager

to take full ownership of our email strategy across three ecommerce stores. From crafting engaging campaigns to digging deep into data, this role requires someone who understands how email marketing can drive performance, and isn't afraid to take charge.

If you're a confident, analytical marketer with a creative eye and a passion for beautifully crafted emails that convert, we want to hear from you.

What you'll do:

Manage all email communications across our three ecommerce stores

Plan and build engaging campaigns using our email platform

Analyse performance and provide regular reporting on key metrics

Own and manage customer segmentation strategies to drive retention and conversion

Work closely with the buying team and wider business to ensure email aligns with product launches and service updates

Collaborate with the design team to ensure all campaigns are visually impactful and on-brand

Continuously test and optimise for better performance

Help evolve our CRM strategy with smarter segmentation, automation, and personalisation

What you'll need:

Proven experience in email marketing, ideally in ecommerce

A strong grasp of CRM platforms and email marketing best practices

Confident in analysing performance data to inform decisions and strategy

Excellent organisational skills and the ability to manage multiple campaigns

A proactive mindset - someone who sees opportunities and runs with them

A strong sense of visual design

A creative brain with a commercial edge

The ability to work independently but collaborate well with others

Knowledge of Ometria or similar tools (a bonus, not a dealbreaker)

Benefits

What's in it for you?

Be part of a fast-growing, award-winning brand disrupting the market

23 days holiday + 8 bank holidays, increasing with service

Your birthday off every year

We'll pay for training and development to help you grow

Regular team events and free summer BBQs

Awards and recognition schemes

Free onsite parking, complimentary drinks and a supportive culture

A company that takes mental wellbeing and sustainability seriously

Work in a fun and lively environment in an up-and-coming business! You will be a crucial member of the Vivactive team and report to the Brand Manager. This is an incredible opportunity for an outstanding person; if you believe this is YOU, don't hesitate to apply now.

Job Types: Full-time, Permanent

Benefits:

Employee discount On-site parking
Work Location: In person

Reference ID: EMM