Job Description

We are seeking a proactive and highly organised individual to provide comprehensive secretarial and administrative support to Consultants and their medical team. This role involves managing sensitive patient records, coordinating communications with healthcare professionals and patients, and maintaining clinical documentation with discretion and accuracy. You will also be responsible for coordinating Emergency Department rotas across multiple staff groups and handling associated administrative tasks. This is a pivotal role requiring excellent communication skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment.



Provide a comprehensive secretarial and administrative support service to the Consultant and designated medical staff and their teams.



Be responsible for maintaining records, both manually and on a computer system and demonstrate the ability to handle sensitive and confidential patient information i.e. clinical letters, investigations and results.



Act as the first point of contact for all methods of communication on behalf of the Consultant and his/ her medical team from GP's, patients and relatives, Consultants and other Hospitals.



Be responsible for the coordination and maintenance of the Emergency

Department rotas across multiple staff groups and any associated

administration tasks.



The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.



Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals:

Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;

Seven community hospitals:

Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;



48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;



Numerous locations providing mental health and learning disabilities services;



Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.



You will be able to find a full job description and person specification attached within the supporting documents.



The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.



The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.



Interviews will be held on 05/11/2025.