Job Description

Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies.


We're excited to introduce a brand-new opportunity to join our Reward and Performance Team as an Employee Benefits Assistant.


This is a pivotal time to come onboard to shape and influence something from the ground up. You'll support the Payroll and Benefits Manager in delivering, developing, and promoting our employee benefits offer -- and our reward schemes to lifestyle perks and wellbeing initiatives.


You'll play a key role in embedding efficient, digital-first processes, managing provider relationships, and acting as a go-to contact for all things benefits. Whether it's co-hosting and creating a webinar, ensuring smooth invoice handling, or making sure the SharePoint site is up to date, this is a role that offers variety, creativity, and purpose.


As this is a new position, there's real space to influence how things are done -- helping us ensure our benefits offer is accessible, engaging, and supports our people to thrive.

About You

You'll bring experience or an interest in HR, payroll, or employee benefits administration and feel confident working with data, providers, and systems. You're known for your attention to detail, discretion with sensitive information, and ability to stay organised under pressure.


You enjoy engaging with others, whether that's helping colleagues understand what's on offer or working with our external providers behind the scenes. You're proactive, a team player, and excited by the chance to build and improve as you go.


You'll have excellent IT skills and will be confident in using Excel. You'll have excellent customer service skills as this role will give you exposure to employees across all departments and levels. You'll be able to adapt your style of communication (written and verbal) to your stakeholders.


To join our team, you'll also have;

Level 2 in Maths/English (or equivalent to GCSE Grade C & above) Minimum 5 GCSE's
Whilst this is a home-based role, you will be required to travel to our offices for meetings at least once or twice per month. Our Group offices are located at Birmingham Business Park Solihull and Central Park, Worcester.

Join us and find your purpose at Platform!

Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives.


You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.


We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all.


Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.


If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.


Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.