Job Description

Enablement Administration Assistant

Salary: 12,398.50 (25,397 FTE)

Permanent, Part Time - 20 hours per week

Location: Delme Place, Fareham

About the Role

We are looking for a proactive and organised Administration Assistant to join our Enablement Service. In this key role, you will provide comprehensive administrative and secretarial support to the Enablement Service Managers and Senior Support Partners, ensuring that our services run smoothly and efficiently.


You'll be part of a team that values excellence, integrity, innovation, and person-centred care, helping us deliver high-quality service.

Key Responsibilities

Provide efficient administrative support to the Enablement Service Managers and Senior Support Partners. Collect and input statistical and service performance data, producing regular reports using Microsoft Word, Excel, Access, and other databases. Develop and maintain effective administrative systems and procedures to support service delivery. Prepare correspondence, reports, and documents; manage filing systems and photocopying tasks. Support with rota arrangements and ensure accurate scheduling. Handle telephone and email enquiries promptly and professionally. Assist with data collation for referrals, assessments, and contract compliance reporting.

About You

You will be someone who:

Is approachable, friendly, polite, and has a positive attitude. Demonstrates excellent customer service and communication skills. Has strong organisational skills with the ability to prioritise workload effectively. Is confident using Microsoft Office applications (Word, Excel, PowerPoint, Publisher, and Outlook). Works with integrity, maintaining confidentiality at all times. Uses initiative to solve problems and is flexible in approach to work.

Our Benefits

If you choose to begin a career with our organisation, you are guaranteed: Competitive rates of pay and paid travel time, including a higher mileage rate for car sharing. Enhanced annual leave entitlements, with the opportunity to buy and sell holiday. Matched pension scheme contributions, plus Death in Service Benefit and salary sacrifice options. Enhanced sick pay allowances and paid compassionate and emergency dependent leave. Excellent and professionally certified training, as well as access to fully-funded apprenticeship programmes. Real opportunities to develop in your profession. Free health and wellbeing advice via a 24/7, confidential Employee Assistance Programme. Everything you need to carry out your role free of charge, which may include a mobile phone, safety equipment and other necessary technology, a uniform where applicable, and of course a nice cup of tea or coffee throughout your day! Access to discounts across lots of your favourite stores and online shopping sites, as well as discounted bus travel on the First bus network.
The You Trust is committed to safeguarding and promoting the welfare of our clients. Applicants must be willing to undergo appropriate Adult and Child protection screening, including employment references and DBS check.

Where a role involves engaging in regulated activity relevant to adults and/or children it is an offence to apply for the role if you have been barred from engaging in such regulated activity.

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