Job Description

###

Description

Job Title: End Point Assessment Coordinator

Department: Apprenticeships

Salary: 26,537-28,761 per year

Job Type: Full-time, permanent role.

Responsible for coordinating all end-point assessment for all apprentices studying at the College. Based within the college's apprenticeship team, you will be the main point of contact for external end point assessment organisations (EPAO's), skills coaches and curriculum colleagues within the team.

You will co-ordinate the key pieces of EPA relevant information through the learner journey from start to finish, liaising with employers and students to ensure a high-quality EPA experience is delivered. This includes registering apprentices with EPA's and managing bookings for interviews, professional discussions, presentations and exams. You will also play a critical role in ensuring apprentices finish their courses timely, with all qualifications and work completed to the highest standard. The role includes recording and maintaining EPA relevant information on internal and external systems and maintaining process guides for each EPAO in line with regulations and ESFA funding rules.

This role is suitable for someone who is well organised and can communicate easily with colleagues, apprentices, and external stakeholders at all levels. You will have administration experience and ideally you will have experience of apprenticeships and end point assessment.

This post will cover a wide variety of delivery areas and is crucial to the continuing success of the college's apprenticeship cohort. The post holder will join a growing and dynamic team supporting a variety of functions within Apprenticeships and Commercial delivery committed to continuous improvement and business growth.


###

Key Responsibilities

Support the administrative processes within the apprenticeship delivery team.

Coordinate and deliver the End Point Assessment process for all apprenticeship standards.

Provide timely and accurate data relating to EPA process for apprenticeships.

Produce reports to inform the Apprenticeship Progress Boards, identifying trends and themes in EPA results.

Assist in the production of performance reports for the apprenticeship delivery function.

To liaise with relevant business teams relating to EPA processes.

Maintain an up-to-date knowledge of guidance and regulations for EPAO and apprenticeship funding rules.

Ensure data accuracy and integrity, correcting ILR rule violations and supporting the completion technical (PDSAT) funding reports.

Facilitate the EPA process in its entirety, including liaising with college delivery teams, assessment team, MIS team, Employers and EPA organisations.

Input and monitor registrations for apprenticeship EPAs, gateway requests and EPA test bookings

Input and monitor registrations for employability qualifications

To support in preparation work for internal and external audit in relation to systems and data audits.

Provide general administrative cover for the wider team during holiday periods.

Act as a liaison with external organisations in relation to the administration and compliance processes of the team taking ownership for issue resolution and escalation.

To liaise with relevant apprenticeship, business development, and curriculum colleagues taking ownership for issue resolution and escalation as appropriate.




###

Skills, Knowledge and Expertise

Essential Criteria:

3 years administration experience preferably within a further education/training environment

Experience of data input, data correction and data extraction and preparation of performance purposes

Excellent ICT skills including proficient use of Microsoft Office and Student Records Systems

Well organised with experience of working in a customer-oriented environment.

Excellent presentation and written communication skills

Excellent time management and prioritisation skills

Ability to manage conflicting priorities

Ability to build and maintain strong rapport with wide range of stakeholders

Commitment to taking ownership for resolving issues

High level of interpersonal and communication skills

Positive personality - self-motivated

Clear personal commitment to meeting and surpassing customer expectations

Desirable criteria:

Knowledge of education funding regulations and audit requirements

Experience of working within an apprenticeships team

Experience of co-ordinating and tracking administrative processes to ensure high levels of performance.

Experience and knowledge of EPA processes and Awarding Body regulations


###

Benefits

Why Join The City of Liverpool College?

Benefits of working at the College

As a valued member of our College community, you'll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development.

Pension Scheme

You'll be part of the Local Government Pension Scheme with employer contributions of up to 20.20%, one of the best pension packages in the sector.

Leave entitlement

Up to 27 days annual holiday allowance, plus 1 wellbeing day. You'll also benefit from 5 to 7 days statutory closure and 2 further days closure at Easter.

Employee Benefit Platform

As part of your role, you'll have access to the COLC Employee Benefits Platform, a one-stop hub for a wide range of perks designed to support your wellbeing, work-life balance, and everyday savings. You'll be able to access discounts at major supermarkets, fashion and lifestyle retailers, tech stores, travel providers, and more. You'll also benefit from the Cycle to Work Scheme, cinema and leisure discounts and tech and home appliance discounts, with the option of spreading the cost through salary sacrifice. The platform is part of our commitment to supporting you in every aspect of your working life - and beyond.

Health and Wellbeing

As part of our commitment to supporting your health and wellbeing, all employees have access to the Health Assured Employee Assistance Programme (EAP) - a completely confidential support service available 24/7, 365 days a year. Whether you're facing personal challenges, looking for advice, or simply need someone to talk to, Health Assured is here to help. Through Health Assured, you can access a 24/7 confidential helpline, face to face, online or telephone counselling, as well as structured support for a wide range of issues including stress, anxiety, relationships, bereavement, legal and financial concerns.

You'll also have access to the online wellbeing portal, a secure, user-friendly platform offering a wide range of self-help resources, health assessments, articles, and guidance covering emotional, physical, and financial wellbeing, and to the Wisdom App, which offers mood trackers and wellbeing tools, meditation guides, fitness videos, and self-help modules as well as daily wellbeing tips.
You'll also be entitled to a free eye test through our voucher scheme with Specsavers, which covers a full eye exam (worth up to 25) and even includes 45 towards a pair of glasses. We also offer free flu vaccinations to help keep you feeling your best all year round.

Travel

We've partnered with Arriva to bring you great savings on bus travel. Plus, we offer interest-free loans to help you buy annual travel passes from Merseytravel and Merseyrail. That means you can enjoy the savings of up to two months' free travel--without having to cover the full cost upfront. It's all about making your commute more affordable and less stressful.

Flexible Working

We offer flexible working options depending on business need to support our employee's work-life balance.

Professional Development

We're passionate about helping you thrive, offering a mix of formal and informal professional development opportunities--designed to sharpen your skills, expand your knowledge, and accelerate your career.

College Benefits

Our excellent sports and fitness facilities can be used free of charge by staff. You can also access a range of discounted hair and beauty treatments at our Academy and Graduate Hair & Beauty Salons, and a staff discount at our Academy Restaurant.

###

About The City of Liverpool College

About The City of Liverpool College

The City of Liverpool College is a leading education provider for almost 12,000 students across the Liverpool City Region, from ages 16 and up.

Our passion for nurturing talent and personal approach to teaching makes sure all our students are fully equipped to realise their potential and be empowered to live out their career ambitions.

We believe in opportunity for all and offer access to both academic and vocational courses. From GCSE to degree level, our students achieve some of the highest exam results in the region.

As a recognised leader in skills and education, we are proud to have been named the Liverpool Chamber of Commerce 2024 Skills Provider of the Year, a testament to our deep-rooted commitment to delivering outstanding education that meets the needs of our students and the regional economy. We are also a proud member of the Chartered Institution for Further Education, reinforcing our position as a centre of excellence within the sector. Our recent Ofsted inspection rated us 'Outstanding' for Adult Provision and Personal Development, highlighting our dedication to providing life-changing education that empowers learners at every stage of their journey.

Our Mission

To provide high quality skills and education by delivering opportunities for growth to all people and businesses of the Liverpool City Region.

Our Goals

Deliver world class skills in business Provide an outstanding learning and student experience Develop the talent for sustainable employment

Safeguarding Our Students

The City of Liverpool College is dedicated to safeguarding and promoting the welfare our learners, and all staff will require an Enhanced DBS check.

Ready to Take the Next Step in Your Career?

Join a dynamic team shaping the future of education in the Liverpool City Region. With over 600 dedicated staff, five campuses, hundreds of courses, and more than 10,000 students, we're proud to be a leader in learning and innovation. Ready to make an impact? Apply now and become part of our journey.