Job Description

Enforcement Officer Job description

This is an exciting opportunity for an experienced Enforcement Officer to join our team of Trading Standards professionals investigating criminal consumer offences including doorstep crime, scams, rogue trading, the sale of illicit tobacco and illegal vapes and counterfeiting.

You will work as part of the team to safeguard vulnerable consumers from becoming victims of financial abuse using an intelligence-led approach and will promote Sheffield Trading Standards \xe2\x80\x98Not Born Yesterday\xe2\x80\x99 campaign.

You will have experience of investigating criminal offences across the remit of Trading Standards legislation in accordance with statutory codes e.g. PACE, RIPA, and CPIA and of preparing files for court.

In return, you will join a team with a proven track record of successful prosecutions who are committed to protecting consumers, communities and businesses from financial loss and unfair practices.

Main Duties:

Triage, prioritise, and task complaints and enquiries from consumers providing appropriate responses and commence investigations where appropriate.

Investigate breaches of consumer law, gather evidence, and prepare reports in a thorough and timely manner and give evidence in court when required.

Enforce Trading Standards legislation and carry out inspections of trading premises to ensure that legal requirements are being complied with.

Obtain written and recorded witness testimony and conduct PACE interviews.

Undertake project work and respond to emerging issues to assist the team and the Service to deliver the business plan and meet customer service priorities.

Gather and record intelligence accurately and have knowledge of the National Intelligence Model.

Liaise and work effectively with partner organisations.

Gain and maintain a level of professional knowledge and competence relevant to the post.

Salary is subject to a pay award.

For informal discussion, please contact

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

Sheffield City Council