At Leviat, you can build a future with a lasting legacy.
Help us make great architecture possible. Responsibly and sustainably. For everyone, and with everyone. Because we're one rich, vibrant global network of insight and expertise with c.3,000 people at c.60 locations globally, we are a global leader in connecting, fixing, lifting and anchoring technology for the construction industry. Own where your ambition can take you. You're free to explore and to specialise, so make the most of the opportunity. Whatever you want to do, you'll have the full support of a global business. Learn more about our our business and range of trusted product brands here (www.leviat.com).
CRH is the leading provider of building materials solutions that build, connect and improve our world. Employing c.75,800 people at c.3,160 locations in 29 countries, CRH has market leadership positions in both North America and in Europe. Without you noticing our products, we are everywhere you live, work, and relax.
Our project portfolio includes some of the most sustainable and cutting-edge building projects around the world. Think of the asphalt on the Silverstone Grand Prix Circuit, the Paris Metro Rail project, but also the Louis Vuitton Museum in Paris, parts of the Burj Khalifa, and the Kennedy Space Centre.
Learn more about us through the following Link.
Purpose of the role
The purpose of this role is very customer focused, you will need to deliver excellent customer service in order to maintain and expand our customer base.
Key tasks & responsibilities
Triage of incoming customer enquiries in order to:
+ Identify project status.
+ Route enquiries to the appropriate department.
+ Ensure we have the required information in order to provide a quotation. Data inputting of customer pricing enquiries into the CRM system.
File and retrieve customer documentation (electronically and manually).
Providing a link between other teams.
Liaise with customers regarding their enquiries.
Provide clerical support e.g. photocopying, scanning and printing.
Key leadership competencies
Drives Result
Cultivates innovation
Collaboration
Strategic mindset
Being resilient
Decision quality
Key functional competencies and relevant experience
We are looking for candidates who have the following essential skills and attributes:
An enthusiastic person with a can do attitude able to work on own initiative.
Excellent communication skills.
Methodical, organised with ability to prioritise.
Computer literate (Particularly Microsoft Office and Dynamics CRM)
A good level of English spelling and grammar.
Accurate with good attention to detail.
What's in it for you?
Competitive salary plus bonus
25 days annual leave plus statutory bank holidays (plus the option to buy 5 more)
Westfield health cash plan and 24/7 GP service
Flexible working
Free Optical vouchers
Company pension scheme
Life assurance
Discounted products and services via Westfield Rewards
Access to Employee Assistance Programmes
Idea scheme including reward vouchers
Cycle to work scheme plus a bicycle storage area
Free parking plus EV Charging Points
* And so much more!
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