Job Description

Enquiry Converter - Sales & Marketing

Location:

5 days in the office, Southwark/London Bridge, London

Employment Type:

Full-time

Salary:

25,000 basic + uncapped commission + performance bonus (Realistic OTE Year 1: 28,000-40,000)

Do you thrive on turning warm leads into happy delegates? Are you ambitious, motivated, and passionate about sales and marketing in the fast-paced world of events? If so, Global Insight Conferences wants to hear from you.

About Us

Global Insight Conferences (GIC) is a leading events company delivering high-impact, seamless business conferences. With a reputation for excellence, we pride ourselves on creating exceptional delegate experiences while driving innovation and results across industries.

The Role

As an Enquiry Converter, you'll be the first point of contact for potential delegates considering our conferences. Your job is to chase inbound enquiries, build rapport, and convert interest into bookings. You'll work hand-in-hand with the marketing team to ensure every lead is maximised.

The Big 3: Who Thrives in This Role?

A confident communicator who enjoys speaking to people on the phone. A target-driven, ambitious professional motivated by uncapped commission. An organised, methodical team player who enjoys achieving shared goals.
Key Responsibilities

Pick up the phone and follow up with warm leads. Respond promptly and professionally to inbound enquiries by phone, email, and online. Understand delegate needs and recommend tailored packages. Build trust and strong relationships with prospective delegates. Clearly explain the benefits of attending our conferences. Collaborate with the marketing team to track campaign performance and improve conversions. Maintain accurate CRM records of interactions and sales activity. Consistently meet and exceed sales and conversion targets.
What We're Looking For

Experience in sales, customer service, or account management (events experience a plus). Excellent communication and interpersonal skills. A proactive, results-driven attitude with resilience under pressure. Strong organisational, problem-solving, and negotiation skills. Familiarity with CRM tools and sales processes desirable. A strong academic background that demonstrates ambition and consistency.
Why Join Us?

Competitive salary + uncapped commission & bonuses. Career progression opportunities, including managerial training. Professional development with structured training and mentoring. Regular recognition for individual and team success. Staff parties, running clubs, and wellbeing initiatives. Charity-driven culture - a percentage of profits donated to causes chosen by the team. Inclusive and diverse workforce: 80% of our leadership team is female and we employ above the UK average rate of colleagues from ethnically diverse backgrounds.
Our Commitment

We are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where everyone can thrive.

Ready to Apply?

If this sounds like the opportunity for you, please send your CV to:
recruitment@globalinsightconferences.com

By applying, you consent to the use, processing, and storage of your personal data in line with current legislation.

Job Types: Full-time, Permanent

Pay: From 25,000.00 per year

Benefits:

Casual dress Company events Company pension Health & wellbeing programme Referral programme
Education:

GCSE or equivalent (required)
Work Location: In person