Job Description

We are seeking a friendly and motivated Entry-level Customer Service Assistant to join our marketing team. This role is ideal for someone who enjoys working with people and wants to gain hands-on experience supporting customer engagement, brand representation, and marketing campaigns.

Key Responsibilities:

Engage with customers to provide information, answer enquiries, and deliver a positive brand experience. Support customer-facing marketing campaigns, promotions, and events. Assist with handling customer feedback and passing insights to the marketing team. Represent client brands professionally across in-person and promotional environments. Support event set-ups, product demonstrations, and on-site customer engagement. Maintain accurate records of customer interactions where required. Work closely with the marketing team to support campaign objectives.

What We're Looking For:

Positive, professional, and customer-focused attitude. Strong communication and interpersonal skills. Confidence interacting with customers in face-to-face environments. Willingness to learn, adapt, and take on new challenges. Reliable, punctual, and self-motivated. No previous experience required, full training provided.

Benefits:

Comprehensive training and ongoing coaching. Opportunities for progression into marketing, sales, or leadership roles. Supportive and collaborative team environment. Hands-on experience supporting live campaigns and brand activations.
We look forward to welcoming someone who is passionate about customer service, eager to learn, and ready to grow within our marketing team.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person