Job Description

Role Overview

As an Entry-level Customer Service Brand Assistant, you will play an important role in supporting customer interactions and representing client brands with confidence and professionalism. This position is ideal for someone at the start of their career who is passionate about people, communication, and brand presentation. Full training is provided, making this a fantastic opportunity to build your skills in both marketing and customer service.

Key Responsibilities

Engage with customers to provide friendly, helpful, and informative support Represent client brands at events, promotional activities, and customer touchpoints Assist with answering enquiries and offering product or service information Gather customer feedback and help identify service improvements Maintain accurate records of interactions, enquiries, and updates Support marketing and brand awareness activities as needed Ensure brand guidelines are followed in all communications Work closely with team members to deliver an excellent customer journey

Requirements

No prior experience required - full training provided Strong communication and interpersonal skills Positive, outgoing, and professional attitude Willingness to learn about customer service and brand representation Ability to work well in a fast-paced, team-oriented environment Good organisational skills and attention to detail Reliable, motivated, and eager to grow

What We Offer

Full training and ongoing coaching Clear progression opportunities into marketing, brand management, or customer service leadership A supportive team environment focused on growth and development Hands-on experience with brand promotion and customer engagement The chance to work with diverse clients in a dynamic industry
If you are enthusiastic, customer-focused, and ready to start a rewarding path in marketing and brand support, we'd love to hear from you. Apply today and kick-start your career with us.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person