Job Description

Role Overview

We are seeking a friendly and motivated

Entry-level Customer Service Brand Advisor

to represent client brands, support customers, and assist with day-to-day campaign activity. This role is ideal for someone at the beginning of their career who enjoys helping people, communicating clearly, and contributing to a positive brand experience. Full training is provided.

Key Responsibilities

Engage with customers in person, by phone, or through digital platforms to provide helpful and friendly support Represent client brands professionally during customer interactions and promotional activities Answer enquiries, provide product or service information, and resolve basic issues Gather customer feedback and share insights to improve service and campaign effectiveness Support marketing and brand awareness initiatives across various channels Maintain accurate records of customer interactions and updates Assist with setting up promotional displays, materials, and event activities when required Work collaboratively with the marketing and customer service teams to deliver a smooth customer journey

Requirements

No previous experience required - full training provided Strong communication and interpersonal skills Positive, approachable, and customer-focused attitude Interest in brand communication, marketing, and customer service Reliable, organised, and able to manage time effectively Comfortable working in a fast-paced, team-oriented environment Willingness to learn, improve, and take on new challenges

What We Offer

Full training and continuous development Clear pathways to progress into brand management, marketing coordination, or senior customer service positions A supportive and collaborative work environment Hands-on experience working with diverse brands and customer groups Opportunities to build valuable communication and service skills
If you're enthusiastic, people-focused, and ready to grow within an exciting marketing environment, we'd be delighted to receive your application.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person