Job Description

Birmingham, West Midlands, United Kingdom



JOB INFO


Job Identification
974
Job Category
Administration and Operations
Posting Date
09/19/2025, 04:20 AM
Apply Before
10/12/2025, 05:59 PM
Job Schedule
Full time
Locations
Library and Learning Resources

The full-time starting salary is normally 35,331 per annum, with progression available in post to 39,002 per annum.

Grade: E

Full-time, permanent.

Interviews to be held in early November 2025.

Although this role is advertised as full time, we welcome requests for flexible or part-time working.

Library and Learning Resources are looking to appoint a highly motivated, team orientated, and customer-focussed individual as an e-Resources and Serials Specialist to our recently formed e-Resources and Serials Team.



Based within the wider Content and Open Research team, you will also have the opportunity to collaborate closely with colleagues from the other composite teams including Inter-Library Loans, Open Access, and Reading Resources.



As a member of the e-Resources and Serials team, you will play an essential role as our new team learns together to develop and review our procedures and workflows. So that we can successfully manage the complete lifecycle of e-Resources and serials, purchased as subscriptions and in perpetuity, to support learning, teaching, and research.



For 2025-2026, the new academic year, our focus to support delivery of the Library & Learning Resources strategy will include:


Managing supplier support calls in our integrated library system. Developing purchasing criteria for Artificial Intelligence content. Enhancing e-Resources and serials through promotion and communication. Tracking, mapping, and reviewing our subscriptions calendar.

Key Responsibilities

Contribute to the ordering, claiming, receipting, renewals and cancellations of e-Resources and serials. Harvest and interpret usage data for e-Resources and serials. Contribute to the management of licences for e-Resources and serials. Manage and audit e-Resources and serials in our integrated library system and discovery tools. Support the development and maintenance of authentication for e-Resources and serials. Contribute to the promotion of e-Resources and serials. Trouble-shoot enquiries for e-Resources and serials. Attend internal meetings with other University departments and external meetings with suppliers and networks. Contribute to the development of processes and workflows, and delivery of projects relating to e-Resource and serials.

You will have excellent communication and presentation skills, experience of working in a customer-focussed environment, experience of ordering and finance, commitment to service development and continuous improvement, ability to work independently and as part of a team, excellent organisational skills, including ability to plan own work and that of others and experience of working positively with internal departments and suppliers.

About Library and Learning Resources

Library & Learning Resources (L&LR) is committed to creating a safe, welcoming, and inclusive environment with the goal of inspiring student success, enhancing staff productivity, and promoting well-being. Recognised with the Customer Service Excellence Award, the library service offers a vast array of resources, including millions of learning materials and over 800 study spaces across four library locations. Its services and resources are carefully aligned with Birmingham City University's academic and business objectives to effectively support the university community.



Library & Learning Resources strategy - https://www.bcu.ac.uk/library/our-libraries/library-strategy



For further information please contact Stuart Purchase, e-Resources and Serials Team Leader at Stuart.Purchase@bcu.ac.uk.

The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so, and will be employed by Birmingham City University directly.

ABOUT US


At the heart of our Strategy for 2030 and Beyond, it is our mission to enable our students to transform their lives and to achieve their potential. Through our education and research, and the roles our graduates go on to play in the world, we not only support individuals to transform their lives, but we also play a part in transforming society.

Located in the centre of the UK's second city, we are a university with a long heritage of innovation and of making, dating back to our origins in 1843 when we were founded as the Birmingham Government School of Design.



Our heritage of making through innovation and its application through knowledge exchange, and of creative research and practice, today finds it expression in our STEAM agenda, in our research and enterprise, and in our commitment to challenge-based learning. Working across disciplines, and delivering impactful research and enterprise, interdisciplinarity is at the heart of the continuing transformation of our academic portfolio.