Job Description

Join Colchester Institute - Where Your Career Makes a Difference


Are you a kind, patient and calm individual with a passion for helping others succeed? Do you have exceptional communication, organisation, and customer service skills? If so, Colchester Institute would love to hear from you!


We are looking for a dedicated and compassionate administrator to support our

ESOL (English for Speakers of Other Languages)

applicants and students as they transition into college life.


This is a new and exciting role, created to enhance the experience of our ESOL learners by guiding them through key college processes such as applications, bursaries, enrolment and fee assessments. You'll play a vital part in ensuring every ESOL student feels supported and confident from their very first step with us.


Working closely with internal teams across Student Services, Finance, Registry, Admissions and Curriculum Support, you'll help build a collaborative network that ensures our ESOL learners receive the very best support.

What You'll Do:

Provide high-quality, flexible, and customer-focused administrative support to ESOL applicants and students. Assist with applications, bursary enquiries, enrolment, and fee assessments. Develop a strong understanding of the ESOL curriculum area. Build positive relationships with staff and students across the College. Contribute to the smooth running of essential college processes.

Essential Qualifications:

Education to level 3 or above and/or a professional qualification in relevant subject area or equivalent

Essential Experience:

Knowledge of ESOL (English for Speakers of Other Languages) courses Experience of data handling including personal and sensitive data. Experience of adapting resources utilising accessibility tools and various forms of media.

All applications will be assessed against the stated essential requirements, so please ensure your CV clearly demonstrates how you meet them.

We do not engage with recruitment or search agencies

unless they have been officially contracted in line with our PSL.