Job Description

Due to specific licensing requirements at the venue, this role requires female door supervisors. This requirement meets the criteria for a Genuine Occupational Requirement under the Equality Act 2010.

We welcome applications from all suitably qualified individuals. This post is exempt under Schedule 9, Part 1 of the Equality Act 2010.

Company Overview

Due to a new contract award in Wolverhampton we are recruiting for SIA trained security officers to support us in both the Civic Halls and Wulfrun Centre venues.

Although these venues would be your primary shift location, you would also have opportunity to cover various other roles across our wider portfolio.

Role Purpose

As a valued member of the team, you will also assist with conflict resolution, provide attendee assistance, and maintain clear communication with the security team and event organisers to create a secure and positive event experience.

Duties and Responsibilities

Access control and queue management, including pedestrian and vehicle access points. Monitoring crowd dynamic and movement Conducting security and response patrols Operating surveillance and screening equipment Conducting bag searches and providing a safe and secure environment. Ensure all permitted visitors receive a 'high end' customer experience from entry to exit. Observe for signs of crime or disorder and investigate accordingly Ensure risk assessment and event briefs are always followed to meet requirements Take effective action in an emergency and co-operate fully with the relevant services Enforce all relevant health and safety requirements at all times Carry out any other duties of a reasonable request by the client

Skills, Knowledge and Experience

Previous experience in a similar security or event-based role is desirable Strong situational awareness and ability to remain calm under pressure Knowledge of basic security protocols and emergency response procedures Comfortable engaging with the public in a confident and approachable manner Awareness of venue safety procedures and crowd control principles IT literacy and experience using radios, surveillance systems or access control devices is an advantage
All applicants must be able to provide a verifiable 5-year work history in line with BS7858 standards and have the legal right to work in the UK.

Pay: 13.20 per hour

Language:

English (preferred)
Work Location: In person