Job Description

About ABM Alliance

At ABM Alliance, we don't just run events -- we create high-impact environments that drive meaningful conversations, strategic connections, and real business outcomes.

In just four years, we've outgrown two offices and now operate from a brand-new, state-of-the-art HQ in central Bristol. Our team has grown to over 60 professionals and we're on track to double in size by the end of 2026.

We're proud to work with more than 200 of the world's leading tech and cybersecurity brands including Google, Microsoft, Palo Alto Networks, IBM, PwC and Tata Communications to name a few. Achieving over 90% client retention and 150% year-on-year growth.

From in-person to virtual events, our global portfolio includes 40 events per month, and our Signature Summits are scaling fast -- from 3 events in 2024 to 8 in 2025 and 10 already planned for 2026.

The Role

We're looking for a proactive, relationship-driven Events & Client Success Executive to join our growing team during an exciting period of expansion.

This role is a blend of client relationship management, event operations, and onsite support -- ideal for someone who's excited by events, enjoys building meaningful connections, and wants to work within a fast-paced, high-growth environment.

You'll play a key role in ensuring our attendees and clients experience the best experience and journey pre, during and post event.

Key Responsibilities

Act as the dedicated point of contact for attendees across multiple events. Guide attendees through onboarding, event prep, onsite experience, and post-event follow-up. Support event logistics, including venue bookings, travel arrangements, scheduling, and admin tasks. Attend and support the delivery of global events (UK, Europe, and North America). Maintain CRM systems and internal tracking documents to support smooth client operations. Collect and analyse feedback to continuously improve event quality and client satisfaction. Collaborate across internal teams (Sales, Marketing, Content, Tech, and Ops) to ensure seamless execution. Represent ABM Alliance as a brand ambassador at all events.

About You

Previous experience in administrative, customer-facing, or client success roles is preferred. A confident and natural communicator -- written and verbal. Comfortable liaising with senior professionals and high-level stakeholders. Organised, detail-oriented, and able to juggle multiple projects and deadlines. A team player who thrives in high-energy, collaborative environments. Strong working knowledge of Google Suite or Microsoft 365. Passionate about events, client experience, and building long-term relationships. Ready to travel for events (UK and international) and comfortable with in-person working.

What We Offer

A high-impact role in a rapidly scaling business. Clear progression path and opportunities for personal growth. Exposure to global events and some of the world's leading brands. Collaborative, sociable team culture in a vibrant new Bristol HQ. Regular team events and travel opportunities.

Benefits

Event performance bonuses Company pension Company events Referral programme Sick pay Employee discounts

How to Apply

Ready to take the next step in your career?

Send your CV and a brief cover letter to talia@abmalliance.com

Additional Information

Location:

Bristol, BS1 6PE (Full time in office role, with travel required)

Job type:

Full-time

Salary:

24,000-25,000 per year + event bonuses

Work authorisation:

UK only (required)

Start date:

ASAP preferred

Job Type: Full-time

Pay: 24,420.00-60,598.68 per year

Additional pay:

Bonus scheme
Benefits:

Referral programme
Schedule:

8 hour shift Day shift Monday to Friday
Work authorisation:

United Kingdom (required)
Location:

Bristol, BS1 6PE (preferred)
Willingness to travel:

25% (preferred)
Work Location: In person