to join our team at a prestigious client site in the
City of London
. The client is a multinational financial services company.
In this role, you'll be part of a driven team that brings events to life--turning ideas into seamless, engaging experiences. From planning through to delivery, your eye for detail and passion for hospitality will ensure each event leaves a lasting impression.
Contract type: Full-time
Hours: 40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM, with flexibility for overtime as per business needs)
Main Responsibilities
Manage incoming event enquiries and respond in a timely, professional manner
Log and update event details using internal systems
Lead planning discussions and guide event hosts through every stage
Prepare tailored proposals and manage budgets carefully
Coordinate with internal teams and external suppliers for smooth delivery
Oversee all logistics on event days, ensuring high standards throughout
Support reporting, feedback collection, and continuous improvement
The ideal candidate will:
Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together* Have at least 2 years of experience in hospitality or events, covering both admin and operational duties
Thrive in busy environments and enjoy balancing multiple priorities
Communicate clearly and confidently with a variety of stakeholders
Pay close attention to the little details that make a big impact
Take initiative and enjoy solving challenges calmly and efficiently
Be approachable, reliable, and a natural team collaborator
Bring a positive energy and commitment to excellent service
What will you get?
Financial Freedom:
Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
Secure Your Future:
Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters:
Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally:
Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence:
Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community:
Take one paid day off annually to support a cause you're passionate about!
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
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