Job Description

Events & Venue Hire Coordinator, Re-Form Heritage

Stoke-on-Trent

12,000 (24,000 FTE)

Full-time, Fixed-term (6 months)

Introduction

Are you looking to grow your experience in events and venue hire delivery? Would you like to be involved in planning for the future of an internationally significant Heritage site? Re-Form Heritage are recruiting an Events Facilitator as part of a National Lottery-funded project. We are a growing charity in the UK's exciting heritage sector, with big ambitions to expand on our existing successes. We revitalize communities through the regeneration of heritage buildings at risk of decay and demolition. The areas in which Re-Form Heritage works are impacted by deprivation, underinvestment, and inadequate infrastructure - places which will benefit most from the regeneration and growth we successfully deliver.

As Events & Venue Hire Coordinator you will work as part of a team to support the delivery of Middleport Pottery's events, formal and informal learning offer. You will help set-up and host activities, events and weddings. This Lottery-funded post is part-time and fixed-term for 6 months.

Your core tasks will include:

Replying to queries coming to the events and venue hire e-mail address

Supporting the delivery and hosting of events, activities, room hires and weddings

Setting up for events, room hires, and weddings

Communicating with and managing clients; working closely with the Development and Grants Officer to provide support for VIP clients

Delivering exceptional customer service to meet client expectations

Supporting the development of the Middleport Pottery venue hire offer

Contributing event-related social media content to the Marketing & Communications Manager

JOB INFORMATION

Necessary Skills and Qualifications

Experience of supporting delivery of events

Strong interpersonal skills

Strong public speaking and presentation skills

Strong organisational skills

Experience of replying to queries from the general public

Preferred Skills and Qualifications

Experience of delivering events at a visitor attraction

Degree (or equivalent experience) in event planning, heritage, or related field

Knowledge of the heritage sector

Up-to-date knowledge of the latest trends and best practices in delivering events programmes

Experience of developing new event offer

Time

: Full-time

Salary

: 12,000 (24 000 FTE)

Duration:

6 months

Location:

Middleport Pottery, Stoke-on-Trent

Close of applications is 5:00 pm on 14th August 2025.

About Re-Form Heritage

Re-Form Heritage is an independent charity which specialises in the restoration and rejuvenation of heritage buildings at risk of decay or demolition. Re-Form Heritage's objective is to transform historic buildings into local assets, creating job opportunities and catalysing wider social and economic benefit. Re-Form Heritage owns and manages Middleport Pottery and Harper Street in Burslem, Stoke-on-Trent. The charity was appointed as the Heritage Development Trust for Stoke in December 2023, and is currently taking on new regeneration opportunities in the city.

Our offices are located at Middleport Pottery in Burslem, Stoke-on-Trent. Office-based staff enjoy the opportunity to work at the Grade II*-listed Middleport Pottery on the banks of the Trent & Mersey Canal, the last continuously operating Victorian pottery factory in Stoke, and one of the most important industrial heritage sites in the west Midlands.

Re-Form Heritage particularly welcomes applications from Black, Asian, other ethnic minority, and disabled candidates, as these are all currently underrepresented on our staff.

For more information about our work and our sites, please visit our website: https://re-form.org/

Job Types: Full-time, Temporary, Fixed term contract
Contract length: 6 months

Pay: 24,000.00 per year

Benefits:

Free parking On-site parking Store discount
Schedule:

Monday to Friday Weekend availability
Work Location: In person