Job Description

Role: Founders Associate (Part-time)

A hyper-personal support role working directly with the founder of a boutique insurance consultancy specialising in international healthcare services for high-net-worth individuals. This position requires exceptional interpersonal skills, discretion, and the ability to provide concierge-level service to both the founder and the firm's exclusive clientele.

Key Responsibilities

Provide direct support to the founder in managing client relationships and communications Handle sensitive client information with absolute confidentiality and discretion Coordinate complex scheduling and logistics for high-profile client meetings Assist with preparation of bespoke insurance proposals and presentations Manage correspondence with international healthcare providers and insurance partners Support client onboarding and relationship management processes Anticipate needs and proactively resolve potential issues before they arise

Essential Attributes

Exceptional interpersonal skills with natural warmth and personability Articulate communication abilities, both written and verbal Comfortable working with high-net-worth individuals without being intimidated Meticulous attention to detail and impeccable organisational skills Ability to maintain absolute discretion and confidentiality Adaptable to the changing needs of a boutique consultancy environment Self-motivated with the ability to work independently Professional demeanour and presentation appropriate for high-end client interactions

Desirable Experience

Previous experience in a personal assistant or executive assistant role Background in luxury services, private client services, or concierge roles Understanding of insurance, healthcare, or financial services sectors Experience working with high-net-worth or ultra-high-net-worth individuals Familiarity with international business protocols and cultural sensitivities

Working Arrangements

Part-time position with flexible hours Hybrid working model with some in-person London meetings required Occasional availability for urgent matters outside standard hours Competitive compensation reflective of the high-calibre support required, salary based on FTE. 15-21ph DOE
Job Type: Part-time

Pay: 15.00-21.00 per hour

Expected hours: 10 - 30 per week

Schedule:

Monday to Friday
Work Location: Hybrid remote in London EC4V