Job Description

Due to growth, we are seeking an Experienced Office Administrator.

Essential that the candidate is confident in an office environment, with experience communicating to customer and suppliers via phone and email.

About us

Midland Fire are Electrical Contractors specialising in fire alarms and life safety systems. We have a varied portfolio of works within the education, commercial, industrial, and public sectors. We are looking for dedicated individuals that can work on their own initiatives, have a 'can do' approach and who will help the company achieve its goals. We are passionate about personal development and actively encourage career progression within our organisation.

Duties:

Responding to Customer/supplier Emails and phone calls.

Contacting customers to book in Engineer visits

Liaising with engineers to manage diaries, Van Stock.

Processing of Engineer Job cards.

Using Company CRM to Maintain records and update systems.

Receive, unload, and store incoming goods. Pack, organise, oversee and tracking of outgoing shipments

Raise purchase orders with suppliers.

Manage internal stock transfers

Attend contract meetings.

Minute taking

Ensure all products are properly organized on shelves

Monitor inventory levels and replenish stock as needed

Perform regular stock checks to identify any discrepancies or damaged items

Assist customers in locating products and provide excellent customer service

Maintain a clean and organized work area

Follow safety protocols and guidelines

Experience

Previous experience in a similar role Essential

Ability to lift heavy objects and perform physical tasks

Strong attention to detail and organizational skills

Excellent communication and interpersonal skills

Ability to work independently as well as part of a team

Good knowledge of Excel and CRM systems

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

If you are a motivated individual with a strong work ethic and a passion for providing exceptional customer service, we encourage you to apply for the position.

Job Types: Full-time, Permanent

Pay: 23,284.00-24,284.00 per year

Benefits:

Casual dress Company pension Cycle to work scheme Employee discount Free parking Life insurance On-site parking Private medical insurance Store discount
Schedule:

Holidays Monday to Friday
Ability to commute/relocate:

Burton-On-Trent: reliably commute or plan to relocate before starting work (required)
Application question(s):

Could you please provide a brief description of what has motivated you to seek a new opportunity or return to work at this time?
Experience:

Office Administration: 2 years (required) Administrative: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person