Job Description

Annual salary of 22,932 (FTE)

Permanent role

Full-time (35 hours) (Monday - Friday, 9am - 5pm)

Liverpool city centre office base

Proposed Interview Date:

Tuesday 26th August 2025

The role

As a Facilities Assistant / Receptionist you will be the first point of contact for the Group at the Head Office (The Foundry).


You'll be expected to handle the flow of visitors through the business and ensure that all receptionist and administrative responsibilities are completed accurately and delivered with high quality, professionalism and in a timely manner.


Your key responsibilities will include monitoring and ensuring the building is kept safe and tidy reporting any issues to relevant contractors, take incoming calls and connect to correct department, liaise with Royal Mail for all incoming and outgoing post, provide support within the facilities management team and provide support to internal staff, site visitors and contractors.

The right fit

You must have excellent communication skills with a polite, professional and friendly manner. You have the ability to work as an efficient and effect team member or alone. Experience working with Word, Excel, Microsoft Outlook and Ebis is desired. You're able to organise, multi-task and prioritise your own workload. You have a positive commitment to high standards of customer care and service delivery.

Who we are

Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard.


Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.

Next steps

If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.


Our People Services team will review your application and will be in touch shortly.

What we offer

Regenda Homes really is a great place to work - and you don't have to just take our word for it! We're an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status.


We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives.


We also offer a fantastic reward and benefits package which, amongst other things, includes:

A range of flexible working options. 27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays. 6 additional days for volunteering. Up to 9% employer's contribution to the pension scheme (match funded). 250 annual 'Live and Learn' allowance to spend on learning any new skill. Enhanced maternity, paternity and adoption pay schemes. Employee Assistance Programme and health and wellbeing initiatives. A wide variety of exciting learning and development opportunities. Interest free loans to assist with the purchase of computer equipment and travel season tickets. Monthly staff lottery scheme.

"We regenerate places and create opportunities for people"



We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.


We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible.



INDHP


The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale.


The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56.


Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world.


Our core purpose is to regenerate places to create opportunities for people.


PLACEHOLDER